By Casino Connection Staff  

2006 will be a big year for Atlantic City and the gaming industry. With several pressing issues and new projects due this year, along with increased competition from surrounding states, changes are coming. The ten people profiled in this feature have the ability to make sure those changes are good ones. They will shape events and issues across the spectrum—from politics to technology, marketing to business development, this group of people are the true power brokers in the city and state. Some may be very recognizable, others may be unfamiliar, but all will have an impact on their area of influence. So keep an eye on these folks in 2006. Some of them may have something to say about the future of Atlantic City and the gaming industry here. [Recipe for Success] Barry Gutin, Owner, Cuba Libre & 32 Degrees Step into Cuba Libre and you've entered a different world. Past the 1951 Buick Super Convertible at the front door, and past even the long, chiseled bar, you'll find it. You've escaped to Old Havana. Against a backdrop of Spanish music and Cuban art, the cozy restaurant's flickering candles illuminate the night—or day—and transform a mere meal into an international experience. It's no wonder that this restaurant has become a destination for many of Atlantic City's visitors and locals alike. Sitting there, owner Barry Gutin glows with a palpable energy. His passion for the restaurant business is clear. For him, it's not only a career; it's a calling. "My family has been in the restaurant business for two generations," he says. "It was inevitable that I would join them, despite the fact that I didn't do it until I was nearly 20." Gutin did his first stint in Atlantic City, working two days as a bus boy at the Stanley restaurant on Atlantic Avenue, to help his uncle. He then worked at the family restaurant, the Deptford Tavern, for nearly a decade. But he began carving out his own career in the mid '80s, starting with TGIFridays. He went on to night club management with Pulsations in Delaware County, Pennsylvania, and Taylor's, in Cherry Hill, New Jersey. All this time, he was searching for a place of his own. He met Larry Cohen, an industry icon known for creating huge food events serving half a million people. With support from others, Cohen and Gutin opened Egypt, then Shampoo, both in Philadelphia. Then it was time for Cuba Libre. "We saw an increase of Latin influence in American pop culture," says Gutin. "We set out to create a restaurant that would not just offer cuisine but architecture, culture and ambience. We wanted the place to have a certain rhythm." Customers connected. They came to Cuba Libre in Philadelphia for the Late Night Latin floor show and free salsa lessons, for the Cuban art, and to learn a little history from servers who had been trained in Cuban culture. It was such a success that when the Quarter was planned for Atlantic City—itself with an Old Havana theme—Cuba Libre was a natural. Today, Cuba Libre caters to a steady stream of visitors as well as locals. For casino employees, there is a special night—Mondays—with discounted drinks and free salsa lessons starting at 10 p.m. In fact, Gutin welcomes liaisons with casino hotel employees and offers $3 in trade or $1 in cash for referrals. Just ask about the referral program. The offer is good not only at Cuba Libre but at Gutin and Cohen's other ventures in the Quarter, Brûlée—the Dessert Experience and 32 Degrees, the bottle service lounge. Both were designed to meet needs that weren't being met. "Brûlée is the first dessert-only restaurant in the area," notes Gutin, "and has gotten a lot of attention. Pastry-making is an art and here, we've raised it to the level of theater. A lot of the drinks and desserts are prepared table-side to enhance the experience." "32 Degrees opens at 11 p.m. in the same location as Brûlée, when the dessert restaurant closes," he says. "It attracts a very high-end and young crowd. There's no dance floor but dancing is encouraged everywhere, even on the tables. And the wait staff there is among the most beautiful anywhere. We did a casting call of 500 models and actresses to pick our eight servers." As for the future, look for Gutin and Cohen to open Vino Noir, a wine bar at the Pier at Caesars. Located on the restaurant level, Vino Noir will have no walls, and is expected to be the gathering place before and after meals. At the end of each night, Vino Noir will auction off bottles of opened wine that people can get at bargain prices. Says Gutin, "For casino employees who are wine connoisseurs, this will be the place to be!" It seems Gutin already knows the recipe for success. He's poised and ready to take Atlantic City wining and dining to the next level. [Prodigal Son] Tom Carver, Executive Director Casino Reinvestment Development Authority As the new executive director of the Casino Reinvestment Development Authority, Tom Carver is not unfamiliar with Atlantic City or the casino industry. As president of the Casino Association of New Jersey, Carver was down in the trenches during the contentious years of the New Jersey casino industry in the 1980s. He experienced the ups and downs—mostly downs—especially the hard-fought, but ultimately unsuccessful, campaign to establish a referendum on sports betting in New Jersey in the early 1990s. Carver most recently had been serving as the commissioner of labor for New Jersey when Acting Governor Richard Codey summoned him to his office, and asked him to take over the CRDA upon the resignation of Curtis Bashaw. "I was glad to honor his request when he asked me to come to the CRDA," says Carver. "Frankly, I'd collect tolls if he asked me to, but I'm glad to be able to assist in this way." The CRDA has been very aggressive in the past several years. Bashaw had added a tourism component to the agency's duties, launching the "Summit on the Shore" series of public meetings that resulted in a blueprint to promote the Jersey Shore as a unique destination. Carver says he supports that effort, with some caveats. "We can't do it alone," he says. "We've got to create a partnership with the other stakeholders and have a real plan to accomplish our goals." Carver agrees, however, that Atlantic City is the prime driver of tourism in the state and wants the CRDA to focus on that. "The number-one agenda for Atlantic City is to make it a great town," he says. "I think we can accomplish that." When considering the difference between the Atlantic City of 2006 and the one that existed during his previous tours, Carver says one thing stands out. It's the unanimity of purpose between the public and private sectors. "There's a vision of Atlantic City that wasn't there 10 years ago," he explains. "We want to carry out that vision. People seem to agree now on the direction we should be going and what we need to do to make Atlantic City great. There are some tremendous people in the industry and the city now, people with great vision and commitment." Carver believes that, with the cooperation of everyone involved, Atlantic City can still reach their goals. "We've gotten another reprieve because of Pennsylvania's ineptness and the inability of people in New York to make a decision about what they want gaming to be in that state. We've got to take every advantage we can," he says. "We have this window of opportunity and it is still open." [Harrah's Is Happening] Scott Barber, Senior Vice President and General Manager Harrah's Atlantic City Harrah's Entertainment recently showered Harrah's Atlantic City with a cash avalanche that Scott Barber terms "Monopoly Money." The company knew whom to trust as its banker. Barber, the senior vice president and general manager of Harrah's, presides over an exhilarating era for the property. He helped to design Harrah's expansion project, set to place a whopping $550 million upgrade into Atlantic City. A 964-room hotel tower highlights the expansion, which includes 183 suites and 13 super-suites for high rollers. Room capacity of the hotel will jump to about 2,600 rooms. "The degree of this expansion is unfathomable," Barber says. "It is the biggest expansion project in the history of our company. We'll have assets like a brand new coffee shop and a buffet, two new restaurants, and a smaller restaurant. And then retail is the other big piece. We'll have probably six to eight retail shops—branded and company-owned stores. It will be pretty amazing." Barber, a Buffalo-area native, has made a career of "rejuvenating properties and taking them to the next level." He worked an extensive Las Vegas tour before helping Harrah's upgrade its Cherokee, North Carolina, property, nestled in the heart of the Great Smokey Mountains. Barber unfurls an enviable track record. He's been with Harrah's six years and has been promoted six times. Like many operators in town, Barber credits Borgata with upgrading expectations and fueling the fever pitch of expansion. Combined, Harrah's and Borgata will pump nearly three quarters of a billion dollars into the Marina district next year. "What the Mirage did for the Las Vegas Strip, Borgata did for Atlantic City by raising expectations," Barber says. "I'm happy that we are a big part the Marina district. It's quality versus quantity. We have nowhere near the masses on the Boardwalk, but we have a better customer." As the parent company molds the four properties— Harrah's, Showboat, Bally's and Caesars—into non-competing slices of the company pie, Barber remains tireless. "This is an exciting business; every day presents something different," Barber says. "This is a growth industry, a very strategic business. We listen to our customers and find out what their demands are. We will continue to expand Atlantic City into a regional destination and insulate ourselves from gaming in Pennsylvania." Barber appears modest about his accomplishments, but says his greatest thrill is "that everywhere I've gone, the results have been favorable." So favorable, in fact, that Barber received the latest "Monopoly" stipend. In this variety of the game, however, the most expensive property won't be Boardwalk. [Shadow Power] Craig Callaway, President City Council of Atlantic City Bob Levy may have been elected mayor of Atlantic City, but his accomplishments will be limited unless he can work with the president of city council, Craig Callaway. Right now, it looks as though the two will work hand in hand, but that was the impression given during the early days of Levy's predecessor, Lorenzo Langford. When Langford refused to give in to Callaway's demands, a split ensued, resulting in Callaway being elected to city council and subsequently becoming the president. Langford's four years were a power struggle between the two. Callaway played a major role in the election of Levy, even though he dropped out of the race, citing "health reasons," opening the door for the Levy candidacy. He says city council's relationship with the Levy administration is strong. "There is unanimity and solidarity between us," he says, "and I don't use either one of those words loosely. We've all seen the effects and the fallout of a divided city government. We have some repairing to do about the image of Atlantic City and we're all up to the task for that." Callaway says there are too many important issues facing the city for any division to occur. "Right away, we need to deal with making the neighborhoods much more safe," he says, "in both perception and reality. We're going to have a good relationship with the public safety departments and that will be good for the entire city. Even though crime is down as a whole, there are pockets where crime is rampant. We need to have a greater police presence and we will." The upcoming revaluation of the city is also a crucial issue that must be resolved, according to Callaway. "This is extremely important for everyone, from the working poor and senior citizens to the large businesses and casinos," he says. "We are up to this task and we will resolve it so that the process is fair and equitable." Other things, such as clean neighborhoods and added development in the city, can be dealt with via good leadership. "It doesn't take a rocket scientist to do these things," he says. "It takes good leadership and I think we finally have that in place.' Callaway's influence is unquestionable in Atlantic City, and he's been accused of being the "puppet-master" behind Levy, an idea he vigorously disputes. "Anyone who knows Bob Levy knows he's no one's puppet," says Callaway. "We both just want to work together for the good of the people of Atlantic City. That's our motivation and we know it takes cooperation. That's what the businesses and the people of Atlantic City want and what they can expect." [Information Overload] Virginia McDowell, Chief Information Officer Trump Hotels & Casino Resorts When Jim Perry took over as CEO of Trump Entertainment Resorts right after the company emerged from bankruptcy, there were a few of his old Argosy Gaming executives that he wanted to bring along. One important member of his team, dating from the days when Perry was president of Atlantic City's Tropicana, is Virginia McDowell. When she came aboard with Trump in September, her title as chief information officer was a somewhat curious one, since CIOs have traditionally been techies who enjoy putting together systems that talk to each other and gather information. Rarely did they get involved in interpreting that information or making business decisions that evolve from the collected data. But as McDowell can testify, those days are over. "The CIO position is evolving," she explains. "Information is the chief tool of the gaming industry and it applies to all areas of a gaming company. A CIO is now a business leader with diverse responsibilities. I am involved in reviewing all business practices, partners and priorities. We will concentrate on aligning the processes and systems, so that data we gather can be used to allow us to build our business around customers. And not just any customers, our most profitable customers." At Argosy, Perry and McDowell, as senior vice president of operations, helped to transform a distressed riverboat company into one of the most progressive gaming companies in the U.S. It was so respected in the industry that last year Penn National Gaming purchased the company, and Penn now represents the third-largest gaming company in America. While technically, the Trump properties run up-to-date slot and accounting, the processes are sometimes very different from property to property. But there McDowell discovered some problems after joining the company. "Our first goal is to stabilize the business," she says. "It's no secret that there are some cap-ex maintenance issues within the company, so we have had to deal with that at the outset. And then we need to standardize procedures and centralize operations. But we'll only do this where it creates economies of scale and it makes sense." Some of the changes already made at the Trump properties are actually bringing them into compliance with the rest of the Atlantic City casino industry. "We have tried to flatten the organization so there is more control over specific departments and activities by the people who are responsible for them," she says. "We have a lot of talented people on board and we're going to encourage them to shine." McDowell is excited to be back in Atlantic City, after nearly 10 years based in St. Louis, the former corporate home of Argosy. "This is a great town," she says. "There are incredible opportunities here and we hope to be able to make the Trump properties among the most visited properties in Atlantic City." [The Sum of the Parts] Joe Kelly, President Atlantic City Mainland Regional Chamber of Commerce Joe Kelly blends two conflicting ideals into a smooth business strategy. His high-integration, low-profile approach to the Atlantic City Regional Mainland Chamber of Commerce has borne fruit, with membership growing to 1,100, now that the Atlantic County Mainland Chamber has merged with the Atlantic City Regional Chamber. Like most leaders, Kelly establishes policies, sets up organization events and attends business functions. Unlike many, he shares the limelight. "This is a statement about the organization, not about me," Kelly says whenever he's asked to step into the spotlight. "You get a lot done when it does not matter who gets credit for it. We have an exciting organization that is moving forward. "Besides," he adds, laughing, "my dad (a former Golden Gloves boxer) had a way of keeping me humble." Kelly, raised outside of Buffalo, took an interesting route to Atlantic City. For training, he attended Salem College in West Virginia to specialize in nonprofit management. He later spent 17 years guiding the Toledo, Ohio, Chamber before moving here to fulfill a wedding-day promise to his wife Dee, a Rosenhayn native. "We agreed that if the chance ever arose to get back here, we would," Kelly said. "In 1996, Atlantic City conducted a national search (for a Chamber president). I was honored to be chosen because I saw such a huge opportunity. This is the biggest small place I've ever worked in; it is very exciting. The economics are strong; the investment by business leaders is huge. The diversity of the membership base (casinos, financial, health care) is attractive. At the same time, it's really nice to have that small community feel." The chamber functions in three major areas. It provides a networking forum for owners looking to publicize their goods and services. It seeks to make the regulatory environment healthy for businesses of all sizes, and it looks to lower the costs of doing business via advancements in technology. Events are also a main thrust of the Chamber. It gained increased visibility by hosting the Atlantic City Air Show for the last two years, welcoming approximately a quarter-million people to the city during a weekday in late summer. As the merger between Atlantic City and Atlantic County chapters created a new organization, expectations have increased. A stronger business voice and mobilization vehicle has emerged for the body, which sports small business owners as 90 percent of its membership. Two-thirds of them operate on the mainland. The Chamber's 2006 agenda includes work toward a technology park at the FAA. It would involve perhaps 60 companies and create 70,000-80,000 jobs. [Being the Brand] Sid Vaikunta, Vice President, Marketing Borgata Hotel Casino & Spa At the tender age of 30, Sid Vaikunta is already a casino marketing veteran—particularly in the new Atlantic City that was virtually created by the property he serves as vice president of marketing, the Borgata Hotel Casino & Spa. Vaikunta, in fact, was one of the architects of the Borgata's brand—a brand that has transformed Atlantic City into one of the new hot spots of the East Coast. Boyd Gaming hired him in 1999, four years before the property opened. He was Employee No. 7, plucked directly from his MBA program at Cornell University to participate on the multi-discipline team which would mold the Borgata out of what its research showed were the wants and needs of customers in major feeder markets who had rejected Atlantic City as a destination, as well as those who were already frequent customers of the casinos here. Borgata President Bob Boughner recognized a perfect fit for his goals in Vaikunta, who had done undergrad work at the University of Massachusetts in hotel operations with a minor in marketing, but had concentrated more on development and brand-building in his graduate work. "I had come to understand that development was more than the bricks-and-mortar aspect," Vaikunta recalls. "You don't launch buildings—you launch brands." Launching the Borgata brand involved research by street teams in cities like New York, Philadelphia and Las Vegas, organized by Boyd and the San Francisco research firm Tattoo. "No one from this market had reached out to these people in more than a decade, so we had to go out and find them," says Vaikunta. Consequently, the Borgata, instead of being tailored to customers who were already here, was designed according to what both current and potential customers wanted to see—and what would make what Vaikunta calls "Atlantic City rejecters" change their minds. We've all seen the results. What's next? With the Borgata's facility, programs and positioning firmly established, the focus for 2006 is on a $200 million expansion that will again respond to what customers want. The poker room is tripling in size, from 35 to 85 tables. A new nightclub will be created. There will be a new high-limit area for tables, more slots, and—perhaps most significantly—three new celebrity-chef restaurants: Michael Mina's Sea Blue restaurant, Bobby Flay's first steakhouse, and Wolfgang Puck's first upscale casual restaurant on the East Coast. For 2007, says Vaikunta, expect a new upscale hotel adjacent to the Borgata. Vaikunta says the new plans are Borgata's next step to be taken, even as the rest of the market is making moAves to emulate the amenities it brought to Atlantic City. "We opened a destination that became appealing to a broad range of people," he says. "Now, we are adding more brands, so as to leapfrog the competition and establish Borgata as a national brand with a regional audience." [AC Advancement] Gary Musich, Vice President, Convention Development, Atlantic City Convention and Visitors Authority In the early 1990s, Gary Musich was among the first executives in the Atlantic City casino industry to preach the gospel of non-gaming attractions as the key to the market's future growth. As a vice president developing convention business for Bally's and subsequently Caesars Entertainment, Musich was often quoted stressing that the key to bringing in people other than gamblers was to broaden the attractions the city offers. By the time he joined the Atlantic City Convention and Visitors Authority last September after Harrah's Entertainment had completed its acquisition of Caesars, his early ‘90s opinions had been proven right many times over. Now, as the authority's vice president of convention development, he has the tools and the credibility to spread the word about Atlantic City's many attractions to a much broader market of meeting planners. "The market has moved exactly in the direction we thought it should," Musich says. "With the expansion of shopping, restaurants and entertainment, this is a city going in the right direction." This year, ACCVA has retooled to take better advantage of the opportunities to bring the business world to town. Musich says he has instituted a redeployment of the sales staff to exploit the most likely prospects for conventions, deploying staff according to market segments and focusing efforts regionally. The authority also has made it much easier for the business planner to choose Atlantic City. This year marks the launch of a new website, www.meetinac.com, dedicated to the meeting planner. The site is designed to make it simple to plan conventions, trade shows, or any other kind of group meeting. "A meeting planner can go to meetinac.com and submit an RFP for the convention center, and a request for one, two, three, five hotels—anything they need—in conjunction with it," says Musich. "The site will have access to media services, 360-degree views of the convention center, and lists of our hotel partners and casino partners. Meeting planners will be able to research their entire program with one dedicated website." The website is coupled with ACCVA's new business model, called "Total Meeting Resource." The authority is getting the word out that any association, corporation or group can get all the information needed to plan any size of event with a single phone call. "You will be able to make one phone call and get all of your questions answered," says Musich. "Hotels, the convention center, media questions, transportation issues—you'll be able to do it all with one phone call, instead of five or six." With the new methods in place, Musich says the ACCVA will be well-equipped to support a resort industry that continues its explosive growth. "We continue to get the word out, and the city is starting to sell itself because of what's going on here," he says. "I think our opportunities are limitless." [Son of South Jersey] Anthony Rodio, President Atlantic City Hilton Casino Resort Ever since Harrah's Entertainment sold the Atlantic City Hilton to Colony Capital last year—part of a multi-property deal that established Colony's Resorts International Holdings subsidiary as a six-property powerhouse—eyes and ears have been trained on the southwest end of the Boardwalk to ascertain the next move for the property. Industry watchers saw the renaissance Colony instituted at Resorts Atlantic City, breathing new life into the city's first casino with additions, expansions and a sleek new design. Now, the same was possible with a property that had not seen any capital improvements since a tower addition in 1998. Before that would happen, Resorts International would receive a bonus from Harrah's—the addition of veteran executive Tony Rodio, former finance VP for Harrah's Atlantic City casinos, as the new president of the Hilton. The Hammonton native and 24-year casino veteran would oversee the rejuvenation of the jewel that was created 25 years ago by Steve Wynn as the Golden Nugget. The rejuvenation has already begun, although Rodio says the grand plan for expansion on the property's substantial unused acreage will not be revealed until later. The first order of business, he says, was to maximize the profitability of the existing facility. While long-term plans are in the works, Rodio's team has repositioned the existing property from the beach-resort marketing of Caesars into promotion as a spot for true gamblers. While the Hilton ultimately will add the kinds of non-gaming attractions cropping up all around town, "these are the kinds of things that take time," says Rodio. "For us to compete in the short term, we needed to differentiate ourselves, and the best way we thought we could do this is to take on a gambling-centric positioning. I think the timing is perfect, because we're talking about our 25th anniversary, and this place has a rich gambling heritage." Steve Wynn emphasized the gambling element better than anyone, Rodio says, and the Hilton is now building on that legacy. The first two physical additions came last month, with the opening of a second-level poker room and an adjacent Asian game room. The next two additions will be unveiled by Memorial Day. By then, there will be a new player's lounge overlooking the ocean. This year, the Hilton will also significantly upgrade its slot product—neglected by Caesars after it was clear the property would be divested—to add the newest games. For the longer-term plans everyone is awaiting, Rodio will only say his team is exploring all the possibilities for two parcels—one adjacent to the property and another eight-acre site a block away—to complement the existing hotel and casino, which, he notes, "looks as magnificent today as it did 25 years ago." Whatever the plan turns out to be, Rodio says it will be a welcome reward to the Hilton's employees and customers, both among the most loyal groups in the city (the Hilton has over 300 day-one employees serving a fiercely loyal clientele). The excitement is already palpable. [The Spirit of Retail] Kim Butler, General Manager, Marketing Director Atlantic City Outlets—The Walk Years ago, before the Walk came to Atlantic City, it was hard to imagine visitors coming here for the shopping. The casinos, sure, the fine dining, of course, and the world-famous Boardwalk, that was a given. But the shopping? Kim Butler has helped to change all that. As general manager and marketing director for the Cordish Company, which owns Atlantic City Outlets—The Walk, Butler has been instrumental in promoting shopping in town. "It makes me feel great when I get calls from people who are coming to Atlantic City to shop," says Butler. "It means that we, and others, are doing a good job in promoting all of the city's assets." Butler brings a unique perspective to the Walk, one that was honed by experience in several different industries including media and the casinos. She was an on-air radio personality for WMGM-FM/WOND-AM. In the early 1990s, you may have heard her as Kim Martin during your morning commute or seen her at live appearances. (You can still hear her when she fills in for Pinky Kravitz on his weekly talk show.) Butler went from broadcasting to public relations, working first for Trump Plaza, then Trump Taj Mahal, and finally for the corporation, Trump Hotels and Casino Resorts. She moved on to Resorts International, where she helped develop the public exhibit "Resorts: A Century of Memories," in honor of the casino's 25th anniversary. Her tenure at the Walk began in July 2003. "My career has given me a unique perspective on what drives people to Atlantic City," says Butler, "and I can capitalize on those experiences to help drive traffic to the Walk. I'm a firm believer in partnerships. What's good for one is good for everyone. We can get mutual benefits from a citywide promotion. First Wednesdays is the perfect example." On First Wednesdays, a variety of Atlantic City merchants offer specials and discounts. On any day, the Walk also gives Preferred Customer Cards, for discounts, to groups of 10 or more. Butler is passionate about how the Walk has impacted Atlantic City. "It has connected the Convention Center to the Boardwalk," she says. "It has really helped to make Atlantic City a more cohesive experience and broadened the opportunities of things to do here. And you don't need a car. You can park it and stroll." The Walk has been so successful that plans are underway for a Walk II with additional parking areas. According to Butler, they'll begin construction sometime in 2006. "The incoming retail will double in size and we're really excited about it," she said. "The future of Atlantic City is exploding. We're on the brink of great things to come."

By Joseph Harrison  

As great as 2005 was, 2006 may be even a more important and historical year for Atlantic City. Sure, 2005 brought us the House of Blues complex, four new steakhouses, Nikki Beach and big-name headliners, but 2006 will usher in two major casino expansions, the addition of a revolutionary retail and entertainment complex, and renovations and additions to many other properties. [Pointing to the Pier] An all-star cast of restaurants, retail stores and entertainment options will comprise the $175 million, 320,000-square-foot Pier at Caesars, which totally redefines and reconstructs the former Ocean One Mall through the vision of developer Sheldon Gordon. Using his blueprints that have made the Forum Shops at Caesars Palace in Las Vegas one of the top-grossing revenue retail centers in the country, the Pier at Caesars will undoubtedly attract visitors who never stepped foot in Atlantic City. After numerous delays, Pier officials strongly believe that it will finally be ready for this summer's tourist season, although a firm date has not been announced. Restaurants With the addition of the Pier's nine new restaurants, Atlantic City will truly become a restaurant destination. Offering everything from casual to upscale dining, the Pier's culinary offerings will up the ante in Atlantic City. • Perhaps the most touted restaurants in the Pier come from Philadelphia restaurateur Stephen Starr, who will open the second location of his Asian fusion megahit Buddakan and the upscale cuisine of the Continental. Buddakan customers can expect to enjoy creative Asian food while sitting at onyx-topped communal tables in front of a 10-foot gold-leaf Buddha. At the Continental, foodies will relish the small-plate gourmet presentations as well as a bar offering classic cocktails made with care. Starr also has plans to open an upscale beach bar in the style of Nikki Beach. • Regular visitors to Boston know nightlife maven Patrick Lyons' properties. Lyons will bring a lot of Beantown with him when he opens three of his establishments in the Pier. Sonsie, one of Newbury Street's trendiest cafes, will showcase an eclectic bistro menu and mouth-watering baked goods. The Dubliner Irish Bar and Restaurant will not only serve plenty of Guinness on tap, but will specialize in contemporary Irish food. And Game On! offers Pier visitors a sports bar on steroids, with pub fare, high-definition plasma televisions for all of the games, and a DJ spinning music to give the place a pulse rather than fan and announcer noise from the TVs. • Jeffrey Chodorow, who is well known for his former NBC series The Restaurant, will bring two more of his acclaimed concepts to Atlantic City when he opens rumjungle and a joint venture with Todd English that has not been named yet. Chodorow, who also opened the successful Red Square in the Tropicana's Quarter, will provide plenty of Vegas flair with rumjungle, which also has a location in Las Vegas' Mandalay Bay. Featuring a mix of tropical food, R&B music, hip-hop and a huge dance floor for late-night festivities, rumjungle is one of the most popular dance clubs in Las Vegas and should be the same in Atlantic City. Plus, the food is awesome. The Chodorow-English collaboration will offer family-style Italian comfort food with a rustic theatrical interior. Offering everything from pizza to pasta, it will be a very accessible restaurant for all diners. • Baltimore's Phillips Seafood Restaurant will bring its Maryland-style delicacies from the sea to Atlantic City, including its signature buttery lump crab cakes, broiled lobster tails and Alaskan king crab legs. There will even be a Boardwalk carry-out program. Phillips will also open Blowfish, a sushi bar, right across from its restaurant. • There is word that another high-end restaurant will be added, along with some smaller, grab-and-go type eateries, but those have not been made official. Shopping The Pier will feature approximately 100 high-end retailers, complementing the Walk's outlet stores and cementing Atlantic City as not only a gaming and dining destination, but a shopping destination as well. Although many of the retailers have not been announced, big names such as Tiffany & Co., Burberry, Gucci, Louis Vuitton, Hugo Boss and Armani A/X have signed on, with many more to be announced shortly. Extras The Pier at Caesars strives to be much more than a mall, offering services and attractions that you won't find in most retail centers. For starters, the Pier will feature the city's first wedding chapel, offering couples the chance to not only get hitched, but rent ocean-view banquet space for their reception. The Pier will also provide a great facelift to the Boardwalk. Not only is the massive Pier's structure architecturally attractive, but Gordon signed a deal with Clear Channel Spectacolor to erect more than 70,000 square feet of illuminated billboards to make the Pier look like Times Square with trendy advertisements displayed on state-of-the-art equipment. Featuring LED screens, neon lights and modern graphics, there will be 17 billboard-style displays, plus a 50-foot tower for the Pier's biggest advertisers. On top of all that, a water show featuring state-of-the-art sound will also draw spectators on a daily basis, much like the free attractions at many major casinos in Vegas. [A Bigger Borgata] With its unbelievable numbers and already impressive facilities, it seems like Borgata already owns Atlantic City. So what will happen when the powerhouse opens the first phase of a $560 million expansion this summer? Probably even more people will be checking Borgata out. While the second phase features a new 45-story hotel, this summer's $200 million expansion will include more casino space, new restaurants, a new ultralounge and more retail space. The 2,000-room hotel and casino market leader's executives are being pretty tight-lipped about what to expect this summer, but there are a few things that have been announced. Restaurateurs Bobby Flay, Michael Mina and Wolfgang Puck will help Borgata finally meet its high demand for diners. When Borgata was conceived, not even its executives predicted the success they would have, and the existing food outlets simply aren't enough to meet demands on busy weekends. Flay, Mina and Puck—all of whom have critically acclaimed restaurants in Las Vegas—will bring their celebrity and culinary touches to Atlantic City hoping for the same reception. Bobby Flay Steak will complement Borgata's Old Homestead Steakhouse. Upscale like his Mesa Grill chain in Las Vegas and New York, Flay's creative dishes and knack for using out-of-the-ordinary ingredients should make Bobby Flay Steak different from the multitude of other steakhouses in the city. Puck's restaurant will be the most casual of the new offerings and will most likely resemble his Spago restaurant at the Forum Shops in Vegas with a mid-priced menu and café-style food. Puck's "Express" restaurant, which offers even more casual and takeout fare, could also be at Borgata. Mina's Seablue, which has another location in Vegas' MGM Grand, will feature fresh fish and shellfish from around the world flown in daily and prepared in open kitchens. The Vegas menu features family-style portions for sharing and a wood-fired grill. It will be interesting to see if the sea theme, with a tank featuring more than 1,000 fish, will be coming to Atlantic City, too. Borgata also has plans to add the tentatively titled "The Cafeteria," a food-court-like area featuring Asian food from Panda Express and Hibachi-San, the popular West Coast burger chain Fat Burger, Ben & Jerry's, Philadelphia's Tony Luke's, the beverage stop Mini-bar, salads from Lettuce Head and New York's Villa Pizza. Billed as "Good food fast," The Cafeteria should definitely meet the casino's high demand for food. There will also be some additional retail space, but Borgata officials wouldn't say what type of nor how many stores would be added in the expansion. Of course, with any casino expansion, there is additional gaming. The expansion will feature 500 new slot machines and 36 table games. The poker room and racebook will be moved from the basement to the new addition, tripling the size of the simulcast area and expanding the poker room from 34 to 85 tables, making it the second-biggest poker room in the city. The basement area now occupied by simulcasting and poker will be transformed into a players' club. Finally, Borgata will debut a new ultralounge, complete with plush seating, VIP treatment and European bottle service. Modeled after Light at Bellagio in Las Vegas, the untitled Borgata ultralounge will also feature a dance floor, DJs and private areas. [Harrah's Hopping] Not to be outdone by its Marina neighbor, Harrah's also announced a $550 million expansion in an effort to update the casino and become more attractive for high-end customers. The expansion will add a 964-room hotel tower including nearly 200 suites and super suites, increasing the hotel's capacity to approximately 2,600 rooms, putting it very close to Borgata's 2,800 rooms once that casino's expansion is finished sometime in 2007. Harrah's hopes to open the retail and entertainment phase of the new expansion by the end of 2006. That space will include more than 172,000 square feet of space, including a new nightclub, as-yet-unnamed retail stores and a 500-seat coffee shop. Harrah's successful buffet, the Fantasea Reef, will be moved in current banquet room space on the upper level near Polistina's Italian Restaurant and The Steakhouse. Continuing the popular underwater theme, the new buffet will be bigger and better, receiving upgrades in décor, quantity and quality of food and amenities, plus an expansion to 650 seats. The current Fantasea Reef space will then be occupied by more than 400 slot machines and 20 tables games. Harrah's officials are keeping quiet about the details, particularly the entertainment portion of the expansion. The complete project should be done by summer 2008. [Trump To Be Terrific] Although 2005 saw Donald Trump lose a little control over his casino empire, the new leaders of the Trump properties have big plans for their three casinos. The biggest plans the company is talking about are the ones at Trump Plaza, the New York-style casino right at the base of the Atlantic City Expressway. A chronic underachieving casino, the Plaza is undergoing massive renovations to update the aged look in hopes of becoming a stronger competitor for high-level gamers. The main casino floor is currently undergoing a $22 million facelift. When it's all done by the end of the first quarter, the Plaza will feature all new carpeting, wood accents, dramatic lighting to accent the casino's already fabulous marble, more accessible walkways, 60 plasma screens above the slot machines, and intricate tile work near the entrance from self parking. The casino also spent more than $12 million renovating its rooms recently, and will spend from $300,000 to $500,000 for each of the approximately 25 super suites in the casino in 2006. The casino's café, the New Yorker, will also undergo a $4 million renovation that will gut the entire operation. When it reopens with a new theme, the restaurant will also feature an updated menu, new furniture, ceilings, lighting and flooring. There are also tentative plans to build a casino-floor bar near the self-park entrance, as well as updating its theater. That's on top of the $2 million the Plaza spent on the Liquid Bar, a trendy hot spot located near the Boardwalk entrance that actually opens up to the Boardwalk during the summer. It is also expected Trump will lay down some specific plans for the expansion of the Plaza in the adjacent block that housed Sabatini's Restaurant. Major plans are also sketched out for the Taj Mahal, including a new hotel tower, new restaurants, a casino-floor bar, a makeover of the Etess Arena, and some improvements to general areas, especially in the long hallway near the self-park garage. The popular dance club, Casbah, recently received a makeover including elevated VIP seating as well as cosmetic changes. Trump Marina already received some eye-catching improvements to its casino floor, and more improvements are scheduled for 2006. However, no details were available at press time. [Walking The Walk] Atlantic City's popular outlets, the Walk, will add new restaurants and entertainment venues to its already impressive roster. Once again, the Baltimore-based Cordish Co., the project's developer, was not ready to discuss specifics, but stated that by 2006, the Walk would add another 350,000 square feet of stores, restaurants, offices, entertainment, offices and residences. The $155 million expansion will more than double the Walk's size. The 2006 expansion will spread across five city blocks, including the other side of the Atlantic City Expressway. Although tenants have not been announced, a Ruby Tuesday restaurant and J. Jill clothing store are expected to open soon.

By Martin Baird  

Los empleados del casino que se esfuerzan por mejorar el servicio de sus clientes lograran un nivel de éxito más alto si se imponen metas de servicio, trabajar un plan sencillo y comprometerse por lograr esas metas. Una forma de ser responsable es tener un servicio de cliente amigo. Un poco de ayuda de un amigo es una estupenda manera para arrancar su plan de servicio. Lo llame sistema amigo de servicio al cliente y simplemente es asociarse con alguien para lograr sus metas de servicio. Aquí hay cuatro puntos de cómo llevar a cabo el sistema de servicio al cliente amigo. 1. Puede usar una variedad de personas como su amigo. Podría ser su amigo más cercano, un familiar u otro empleado de su casino. 2. Después de que haya seleccionado su amigo, explíquele sus metas de servicio y lo que está tratando de lograr. 3. Déle a su amigo datos y fechas importantes sobre su plan de servicio para que puedan contactarlo y ver como está progresando. 4. Ofrezca incentivas, por ejemplo invítele a su amigo un helado cada vez que alcance o exceda sus metas de servicio mensualmente; esta es una pequeña inversión para alcanzar sus metas y seguir con el plan. Un sistema de servicio al cliente amigo es algo simple que puede realizar de una manera más fácil para tener éxito con su plan de servicio. Llevándolo a cabo podría ser el primer paso para subir al nuevo nivel de servicio que siempre ha deseado alcanzar. ¿Pero por qué tener que molestarse en hacer todo esto en el primer lugar? Mi respuesta a esta pregunto es – cero, zumbido, zilch. Es decir la frecuencia con que los clientes regresarán a un casino con servicio pobre (usted no tendría trabajo sin los clientes). Esto es también lo mucho que valoran los clientes el lugar con un servicio pobre; pero también es cuanto cuesta proveer algunas formas de servicio de calidad. Si los empleados de casino quieren seguir en la vanguardia con las propiedades de competir, entonces simplemente deben proveer un estupendo servicio al cliente. Todo el mundo sufre si ellos no lo hacen-la propiedad, sus empleados y sus clientes. Veamos de manera más detenida cero, zumbido, zilch. Cero. Es la cantidad de gente que propina cuando tienen un mal servicio. ¿Por qué carambas deberían dejarle propina si ellos no reciben el servicio que exigen y merecen? No puede culparlos por eso. Cero es el número de veces que el cliente quiere regresar y experimentar su pobre servicio de propiedad todavía otra vez. Si el servicio es pésimo, usted ha fallado en darle al cliente una razón para regresar, y su propiedad y su vida personal no pueden darse ese lujo. La competencia en la industria del juego es crecer por minuto y no hay una propiedad sencilla que pueda decir que no le importa si tiene buen servicio. Los clientes tienen demasiadas opciones de entretenimiento. Las propiedades con servicio pobre al cliente hacen cero de utilidad. Estas simplemente no hacen dinero. Talvez exagero, pero es cierto que los clientes votan con sus billeteras. Necesita asegurarse de obtener sus votos con un grandioso servicio al cliente. Zilch. Zilch es un caló para nada. Es como valoran los clientes los lugares con un servicio pobre-nada, zilch. Los clientes quieren estar sorprendidos. Quieren tener una experiencia fabulosa y quieren recordar tan maravilloso fue todo esto. Los empleados son los primeros en la línea para conocer esas exigencias. Desafortunadamente, si los clientes obtienen zilch por servicio, entonces recordarán más lo negativo que lo positivo. Zumbido. Es lo que cuesta para dar una sonrisa al cliente, decir hola y resaltar con una actitud positiva. Esas pequeñas gemas de servicio extraordinario al cliente no cuestan absolutamente nada y pueden dar grandes dividendos; así que en lugar de darles a sus clientes zumbido, permítales saber que se les aprecia. Resumamos. Le sugiero que establezca metas de servicio, póngalas en un plan breve y simple y luego póngalos a trabajar en equipo con un amigo y siga en la trayectoria. Y mientras esté haciendo todo eso, nunca pierda de vista cero, zilch, zumbido.

By Martin Baird  

Casino employees who strive to improve their customer service will achieve a higher degree of success if they establish service goals, work up a simple plan and simply hold themselves accountable for reaching their goals. One way to be accountable is to have a customer service buddy. A little help from a friend is a great way to stick to your service plan. I call it the customer service buddy system, and it's simply partnering with someone to reach your service goals. Here are four tips on how to implement a customer service buddy system. 1. You can use a variety of people for your buddy. It could be a close friend, a relative or another employee at your casino. 2. After you have selected your service buddy, explain your service goals and what you're trying to accomplish. 3. Give your buddy important dates and milestones in your service plan so they can contact you and see how you're progressing. 4. Offer incentives. For example, take your buddy out for ice cream each time you meet or exceed your monthly service goals. That's a very small investment for reaching your goals and staying on plan. A customer service buddy system is something simple you can do to make it easier for you to succeed with your service plan. Doing this could be the first step toward climbing to that new level of service that you have always wanted to reach. But why go to the bother of doing all this in the first place? My answer to that question is: zero, zip, zilch. That's how often customers will return to a casino with poor service (you wouldn't have a job without customers). That's also how much value customers place on poor service. But that's also how much it costs to provide some forms of quality service. If casino employees want to go head to head with competing properties, they simply must provide outstanding customer service. Everybody suffers if they don't—the property, its employees and customers. Let's take a closer look at zero, zip, zilch. Zero. That's the amount people tip when they get bad service. Why in the world should they give you a tip if they don't get the service they demand and deserve? You can't blame them for that. Zero is the number of times the guest wants to come back and experience your property's poor service yet again. If your service is lousy, you've failed to give the guest a reason to come back, and your property and your personal livelihood cannot afford that. Competition in the gaming industry is growing by the minute and there isn't a single property that can say it doesn't matter if it has good service. Guests have too many entertainment choices. Properties with poor guest service make zero profits. They just don't make any money. Perhaps I exaggerate, but it is true that guests vote with their pocketbooks. You need to make sure you're getting their vote with great guest service. Zilch. Zilch is slang for nothing. That's how much value a guest places on poor service—nothing, nada, zilch. Guests want to be amazed. They want to have a great experience and they want to remember how wonderful it all was. Employees are first in line to meet those demands. Unfortunately, if customers get zilch for service, they'll remember the negative more than the positive. Zip. That's what it costs to give a guest a smile, say hello and glow with a positive attitude. Those little gems of outstanding customer service cost absolutely nothing and they can pay huge dividends. So instead of giving your guests zip, let them know they are appreciated. Let's recap. I suggest you set service goals, put them in a brief and simple plan and then team up with a buddy to stay on track. And while you're doing all that, never lose sight of zero, zilch and zip.

By   Fri, Sep 19, 2008

By Frank Legato   Thu, Jun 19, 2008

By Roger Gros   Mon, May 19, 2008

By Roger Gros   Mon, May 12, 2008

By Roger Gros   Tue, Mar 11, 2008

By Roger Gros   Wed, May 23, 2007

By Roger Gros   Wed, May 23, 2007

By Frank Legato   Tue, May 22, 2007

By Roger Gros   Tue, May 22, 2007

By Frank Legato   Thu, Mar 01, 2007

By David Schwartz  

With the legalization of casino gaming in November 1976, the floodgates of new development opened wide, sending a deluge of planned new casino hotels over Absecon Island. Many of these proposed developments happened, and over the next ten years a building boom brought investment and jobs to Atlantic City. But the projects that weren't built point the way toward a fascinating future that never happened. In 1979, it seemed like the Marina district might be the real future of Atlantic City casinos. Holiday Inn had already started work on a casino there, and Harrah's, MGM Grand, and Hilton proposed a nearby complex of three casinos. This would have put four casinos in the Marina area, with three more projected in the near future. There was talk of a Boardwalk-Marina rivalry. The companies involved promised a "joint effort," capped by a section of boardwalk linking the Marina casinos that would eclipse the century-old wooden way by the beach. But this cluster was not to be. After the death of Bill Harrah, Holiday Inns acquired his Nevada casinos, stuck his name on its under-construction Marina casino, and tabled its other projects, which included a second Marina casino. Though Harrah's would briefly stake a claim on the Boardwalk with a property called "Harrah's at Trump Plaza," the company never built anything of its own on the boards, though it has since acquired the Showboat, Bally's and Caesars. After Holiday Inns canceled the second Harrah's casino, MGM and Hilton announced their plans to continue. The MGM Grand Atlantic City would have been a 2,100-room, 385-foot hotel tower next to the Hilton with its primary frontage on Absecon Inlet. Had it been built, it might still today be the city's largest casino. But the MGM Grand did not happen, likely because of the lawsuits caused by the 1980 MGM Grand Las Vegas fire, which claimed 84 lives. Hilton pushed back the construction of its hotel, which it finally completed but, because of difficulties in getting a casino license, sold to Donald Trump. It became Trump's Castle. Other projects also changed their names. Ramada planned to build a casino called the Phoenix, possibly in tribute to the city of its corporate headquarters, but settled on the Tropicana. Penthouse bought the Boardwalk Holiday Inn and the 4 Seasons, which was located on Pacific Avenue, and erected the framework for a casino that would connect the two towers. Longtime residents might remember the hulking girders that, for years, were a reminder of the casino's failure. Eventually, the site was purchased by the adjacent Trump Plaza, which developed part of it as its East Tower. The Penthouse wasn't the only notable failure. The owner of Las Vegas' Dunes planned a seaside version, but it was never built, though for years its incomplete skeleton was a constant reminder of a future that never happened. After the Dunes' financing fell through, the property was sold at auction, and is now a parking lot. Near the Dunes, Del Webb planned an East Coast version of its Las Vegas Sahara casino. It demolished the President Hotel, but never built anything, though the company retained architect Martin Stern, Jr. to design a casino for the site. After Del Webb sold the land to Golden Nugget in 1982, Stern apparently felt free to shop the design around. The Showboat looks remarkably like Stern's original Sahara design. If things had gone differently, the familiar stepped-back tower would have been found at the west, not east end of the Boardwalk. Another Showboat curiosity: the casino's original name was "Ocean Showboat," which would have made the idea of a Mississippi River vessel in Atlantic City a little less confusing. Instead, the Showboat has become "the Mardi Gras casino." There were countless other projects: the Hi-Ho Hotel would have replaced the Claridge, while the Benihana would have incorporated the Shelburne. Neither project came to pass, though it's interesting to wonder whether the Hi-Ho's rooftop rotating bar would have become a favored Atlantic City watering hole. When considering the options for new casinos today, chiefly MGM Mirage's development of its marina parcel and Carl Icahn's plans for the Traymore site, it might be worth more than a laugh to review some of the best-laid plans of the first Atlantic City boom. For while there were many failures, there were also notable successes. From these, no doubt, there are lessons to be learned.

By Casino Connection Staff  

A new friend or potential companion is about to cross your path. If you are unattached, this could be the one. Open yourself up to new relationships, particularly when you meet someone who intrigues you. (Just don't tell your wife.)

By Casino Connection Staff  

If your New Year's resolution was to get in shape, quit smoking or make some other change, this is the month to get started. You will find your willpower strong, and your mind focused. (And you'll find the cigarettes in the drawer and the donuts in the cabinet.)

By Casino Connection Staff  

You are at the top of your professional game, but you may perceive that your coworkers are not. Use encouragement and guidance instead of criticism or impatience. You will get the results you desire through leadership, not despotism. (Just ask T.O.)

By Casino Connection Staff  

It's a good month to reacquaint yourself with someone you may have lost contact with over the years. It's time to rekindle old friendships with a person you once called close. (If you hate them now, never mind.)

By Casino Connection Staff  

You have developed a knack for choosing a diverse and unusual group of friends over the years. Look to this varied and quirky bunch for a coming romantic endeavor, or at least a much stronger friendship. (Or maybe even a couple of new enemies.)

By Casino Connection Staff  

The recent holiday season may have reminded you that you are not afraid to go crazy with your hard-earned cash, particularly when it comes to pleasing someone you love. It may be time to rein in that impulse. (She has diamonds; you eat from dumpsters. Do the math.)

By Casino Connection Staff  

Surprises are coming your way. These may include some revelations others make concerning secrets you thought were tucked away securely. React in a calm and collected manner and you'll be fine. (But just in case, go ahead and fire up the shredder.)

By Casino Connection Staff  

Everything seems to be going your way this season, and you're probably in the mood to party. Have some friends over and have a great time. It's time to cut loose. (Then, later, it will be time to post bail.)

By Casino Connection Staff  

A sibling or friend will appear jealous of you, and you may feel it. Be conscious of your effect on others, and remember that humility will get you far. (Or boast relentlessly, and then duck.)

By Casino Connection Staff  

Your boundless energy will serve you well this month, as people will seek out your help. Those who seek your help may not necessarily be people you are motivated to help. But you'll inspire them anyway. (Or give them bad advice.)

By Casino Connection Staff  

Throw your New Year's resolutions out the window. What will work for you as the year progresses is spontaneity. Even things that were unplanned will turn out well. (Dye your hair purple for that job interview.)

By Casino Connection Staff  

Your emotions may be a bit frazzled after the holidays, but for you, that's not exactly unusual. Use the strong-willed and intense nature that is inherent in your character to get over the rough period, and talk to a friend—that always helps. (Liquor may also help.)

By Roger Gros  

Lyle Berman is one of the most innovative people to ever become involved in the gaming industry. In the 1990s, he was one of the first non-Indians to tap the potential of Indian gaming when he financed the Grand Casinos in Minnesota and Louisiana, where no gaming compacts were required. A few years later, he built some of the first "dockside" casinos in Mississippi, where it was not necessary for the riverboats to cruise, just to be located on the water. His Grand Casinos in Biloxi, Gulfport and Tunica redefined the way Americans viewed floating After selling Grand to the former Park Place Entertainment, buying and selling the Stratosphere and founding the Rainforest Café chain, Berman turned his attention to poker. He has had a lifelong love affair with the game, and uses many analogies throughout the book to compare poker-playing with conducting business. Along with partner and television producer Steve Lipscomb, Berman founded the World Poker Tour, one of the seminal events in the rise of poker. So you would think a biography of Lyle Berman would be a fascinating read, filled with intrigue about business deals, entertaining snippets about the "river card" in his high-limit poker games and the "real" story behind his success. While most of that is true, it's surprising how little there is that is truly inspiring about I'm All In. Other than a revelation Berman experienced after brain surgery, the book chronicles a life run on business principles. While the deals are interesting, the games are intense, and the success memorable, there is little that will inspire the average entrepreneur to achieve a higher level. It could be the odd way I'm All In is organized, in bite-sized subtitled sections that don't always flow naturally. Maybe it's the business doctrine taken to extremes the reader can't quite fathom. Whatever it is, it doesn't reflect the Lyle Berman I know. Having interviewed Berman many times in the last 15 years, I can attest the man is much more fascinating than his book.

By Joe Legato  

Finally, a game that adults can enjoy. Gun brings gamers and movie-lovers alike into a classic Western adventure full of gunfights, saloons, and the wild frontier. Developed by Neversoft Entertainment, the maker of the popular Tony Hawk series, Gun delivers every bit of excitement that comes from stories of the Wild West. The game takes place in the 1880s, and it begins in a small Montana ranch. You play as Colton White. The man who has brought you up your whole life has just told you that he is not your true father, and then dies in an explosion. Now you must embark on a journey to unravel this mystery. Neversoft brought in famous movie-writer Randall Jahnson to write the story for Gun, and the narrative of the plot alone makes this game worth playing. The game also includes voices from actors such as Kris Kristofferson and Lance Hendrickson, so players feel like they are watching a movie as they fight Apache Indians, hunt buffalo, and engage in gunfights with townspeople. One fun feature of this game is its "QuickDraw," which is a fighting mode which allows gamers to take down scores of enemies in one quick battle. Other features include tons of different environments and an array of Western weapons ranging from Colt Peacemakers to arrows. Gun is a versatile game, and you pretty much control how Colton White turns out. You can be ruthless and kill innocent people, protect a town and search for outlaws, or maybe even get rich mining for gold. There are many side quests in this game, so you can explore while following an excellent central plot. Gun also doesn't miss much when it comes to details of the American West, and you'll find yourself recognizing a lot of familiar places such as Dodge City. And even if you don't know much about the Wild West, the game doesn't actually require you to wear your chaps and revolver to play.

By Atlantic City Free Public Library  

Scotland's Franz Ferdinand decided not to waste any time with the follow-up album to their hit self-titled 2004 debut. The big track from that album, "Take Me Out," was everywhere: on the radio, on TV, seemingly in the air as you walked down the street. Of course, when you hit it that big right out of the gate people are going to wonder if you can keep it up, especially when your second album is released a scant 18 months later and you are touring the globe. All worries about a "sophomore slump" are blown away on "The Fallen," the album's opening track. It rocks from the opening bars and doesn't let up, with lyrics about a limo-riding modern-day Messiah flying by as you listen. You know immediately that this album is going to be a weirder ride than their debut, and you settle in for the trip and wait to see where it will take you. I kept thinking about all the influences I could hear as the songs played: early Blondie, David Bowie's glam circa "Aladdin Sane," mid '60s Stones, Roxy Music, and more contemporary bands like the Strokes. But even though you hear these influences on the album you never feel like you are listening to something old; the greatest strength of You Could Have It So Much Better is how fresh it sounds after each listen. The rockers, like "The Fallen," "This Boy" and "Well That Was Easy," come on strong, with the lyrics almost slipping away as you are driven by the music. After a few times through the album, you can hear just how good the lyrics are, even those that are rather dark ("I used to lock myself in your bathroom/Swallowing the codeine you kept for your back," from the breakup anthem "Well That Was Easy"). Franz Ferdinand shows that they are here to stay. One final piece of advice: When you play it, play it LOUD!

By Frank Legato  

Okay, we all wanted to see this film because we were curious about the chemistry between Brad Pitt and new beau Angelina Joliet—and whether male and female protagonists could hold up an action flick. We were satisfied on both counts—the chemistry between the two glamorous stars is undeniable, and this is about as action-packed as action flicks get. It's just too bad that the ridiculously improbable plot eventually gets in the way. At least the film is stylish as it soars through the improbable action. Pitt and Jolie are the Smiths, a name that Brad took as his alias because he is a high-priced assassin, working for a corporation that apparently has industrialized the murder-for-hire trade. We soon find out that Mrs. Smith has the same profession. Both spouses secretly lead their murderous lives of international intrigue, each holding up the front of a respectable, high-paying profession. They each wrap up the day's killing in time for a nice dinner together in their luxurious home. The plot thickens as we find that they both work for the same murder-for-hire institution, whose leaders decide it's time for them to retire. Instead of pink slips, though, they are each assigned to kill the other. When they realize the truth, the real fun begins. One long sequence of film is devoted to a gun battle between our two lovers, each flailing ordnance from a range of automatic weapons at the other as they rampage through their home. When neither supposed pro lands a kill, they kiss and make up, only to begin a journey of survival as the "company" tries to kill them both—a long sequence in which we are asked to believe salvoes of explosives, bazookas, machine gun fire and just about everything else can be thrown at our hero and heroine without so much as mussing Angelina's hair. If it is non-stop action you crave, you will find it with this film. However, right around the time the couple stands in its obliterated house unscathed, the film becomes a cartoon. Which is fine, if you like cartoons.

By Dave Bontempo  

In the fabled tradition of Emeril Lagasse's "Bam" and Tony Soprano's "Bada-bing" comes Eddie Figueroa's signature phrase, "Wow." The "Wow" term, launched by management to spike customer service at Resorts, also signifies the accomplishments of an exemplary doorman. Resorts twice has honored Figueroa in dinner and dance parties to commemorate his collection of "Wow" awards. The designations emerged via mystery shoppers and impromptu evaluations on a job some would consider mundane. Figueroa, a 21-year veteran, takes his role to an ambassadorial level. Whether he banters with Muhammad Ali or helps people resolve unexpected turmoil, Figueroa knows the link between the door and the floor. Gamblers need a good atmosphere to begin their adventure. "You are the first person a customer sees, you want to give them a good impression right away," Figueroa says. "We have to be a dictionary of directions. When people unload their bags and you ask if they have been here before, they may want to know the whole scene in town. How to you get here or there? It's important to be nice when they leave too. A guy might have lost his money and say, ‘Where's my damn car?' You just go with it. Some people might be mad, others might be sad as can be." Beneath the obvious compassion lies the desire to help guests in trouble. Doormen often get the opportunity. "Some people get lost in the city. Sometimes you're the guy who finds a pocketbook or a cane or a bag," Figueroa says. "You return it to your post, they come back and find it and are very grateful. "You really can help people out. Customers have accidents or they slip coming out of the car and you can catch them. They never forget you. The family comes by and wants to meet you. You can end up feeling like part of their family. They may thank you a thousand times." Numerical observations fit Figueroa's career plan. There may be 14 bellmen, but only two or three greeting customers at their cars. That caused him to change roles several years ago. Besides potential "cha-ching," doormen move constantly. The shift can fly. Their roles vary. Celebrity contact also infiltrates a doorman's life. Figueroa was enamored with Muhammad Ali, who gave him a glimpse of clowning candor several years ago. Figueroa observed Don Rickles, Dom DeLuise, Dr. J and Stevie Wonder in informal situations. Figueroa discovered Atlantic City at the urging of a former girlfriend. The glitter, constant motion and lively atmosphere hooked him. Figueroa spent 11 years as a bellman before switching to doorman duties. Amid the rush of the job, Figueroa found a second family.

By Joseph Harrison  

January 1 Kathy Griffin, Resorts January 6-7 Dick Fox's Golden Boys, Harrah's January 13-14 Lynyrd Skynyrd, Borgata Issac Hayes, Sands January 14 Andrew Dice Clay, Borgata Bill Cosby, House of Blues The O'Jays, The Whispers, Jerry Butler, Taj Mahal January 14-15 Smokey Robinson, Resorts January 15 Don Omar, House of Blues Keith Sweat, Taj Mahal January 20-21 Indoor Auto Racing, Boardwalk Hall January 28 Boxing: Gatti vs. Damgaard, Boardwalk Hall February 3 Lifehouse, House of Blues February 4 Bon Jovi, Boardwalk Hall Il Divo, Borgata Avenged Sevenfold, House of Blues February 6 INXS, Borgata February 10 Super Diamond, House of Blues Sigur Ros, Borgata February 11 The Academy Is..., Panic! at the Disco, House of Blues February 17-19 Tom Resorts, Resorts February 18 Richard Jeni, Trump Marina February 18-19 Brooks & Dunn, Taj Mahal February 25 The Vagina Monologues, Resorts February 28 NOFX, House of Blues

By Joseph Harrison  

Love him or hate him, Andrew Dice Clay is back—and dirtier than ever—when he performs in Borgata's Music Box January 14. Although he doesn't like to rattle off filthy nursery rhymes as much anymore (even though he will probably do a few classics), the Diceman still lives on the cutting edge when it comes to comedy. Although he doesn't exactly reinvent the wheel—his routine pretty much relies on his sex, drugs and rock 'n' roll attitude, stressing the sex—Clay remains one of the most popular touring stand-up acts on the road today. At one point, Clay was on top of the comic world. With the controversy of Lenny Bruce as his comic basis, no subject is taboo for Clay. With a cigarette in his mouth, his black hair slicked back and his trademark leather jacket, Clay hit America hard when he shocked audiences with his racial, homophobic and rude brand of humor. Clay's 1989 debut CD Dice was a massive hit, and his legend was cemented after Saturday Night Live cast member Nora Dunn walked off the show when he was host, followed by Clay's lifetime banishment from MTV after he repeatedly cursed on air while promoting his first starring film role in the horrendous The Adventures of Ford Fairlane. While that film marked the beginning of his decline as an A-lister, Clay remains a viable stand-up act with a very fervent following.

By Joseph Harrison  

When it comes to reggaeton, it doesn't get any bigger than Don Omar, who comes to the House of Blues January 15. But the real question is, "What is reggaeton?" Reggaeton is a form of dance music that has become extremely popular in Latin America. Originating in the 1990s, the music has graduated to exposure in North America and Europe over the last five years. Blending Jamaican influences of reggae and dance hall music with Latin American styles like bomba and plena with some hip-hop thrown in for good measure, reggaeton is great party music. At the top of the reggaeton movement is Omar, a Puerto Rico native who is enjoying tremendous crossover success in the U.S. along with Daddy Yankee and Tego Calderon. The MTV star's best-known songs are the breakthrough hit "Reggaeton Latino," "Dile" and "Dale Don Dale," from his debut album, The Last Don. The former preacher's lyrics are about life and love and show the depth he has as a songwriter who has a deep insight into the human soul. The Last Don is one of the genre's first breakthrough albums, making Luny Tunes and Eliel immediate reggaeton producing stars. "Reggaeton Latino" became so popular this year that a remix was already issued featuring well-known Latino rappers N.O.R.E. and Fat Joe, further cementing Omar's star status and making him a leader in a very promising new music style.

By Joseph Harrison  

The House of Blues proves it's more than a music venue as it brings in one of the most revered and legendary comics of all time, Bill Cosby, on January 14. Cos doesn't hit the road that often anymore, so if you've never seen the TV and film star live, take advantage of the House of Blues appearance. Whether entertaining millions on the Emmy-winning The Cosby Show from 1984 to 1992, giving humorous advice in his books, Fatherhood and Time Flies, or educating your children in an entertaining way in his animated projects Little Bill and Fat Albert, Cosby is an American institution. Centering his comedic focus on family and relationships, the former Jell-O spokesman enjoys touching people's lives in a funny fashion without ever resorting to gimmickry, low-brow humor or vulgarity. A five-time Grammy winner for his comedy albums, Cosby also released a number of jazz recordings, including 1997's Hello Friend–To Ennis With Love. But you won't be hearing any music at the House of Blues, as Cosby plans to roll out some classic material along with some fresh stuff and improvisational observations. His career is full of amazing awards and accomplishments, including record-shattering sales of his albums and books. Fatherhood sold more than 4 million copies, remaining at the No. 1 spot of the New York Times Best Seller List for half of its 54 weeks on the list. But his most amazing accomplishment was The Cosby Show, which dominated the Nielsens for its entire run, redefining the family sitcom and spawning dozens of imitators. Cosby's film career was not as equally impressive, but he did have some memorable outings including Uptown with Sidney Poitier and Harry Belafonte, California Suite with Richard Pryor and Mother, Jugs and Speed with Raquel Welch. Through it all, including the acclaimed TV series I Spy, Cosby always has managed to keep focus on projecting positive images of blacks. Although some feel he has become a little more preachy in his later years, Cos still manages to be equally relevant and entertaining.

By Joseph Harrison  

Say the word Motown and Smokey Robinson should be one of the first names that comes to mind. The Atlantic City staple returns January 14 and 15 with two performances at Resorts Atlantic City. Whether as a solo artist or a member of the Miracles, Robinson's career has been nothing less than outstanding. His résumé includes more than two dozen Top 10 hits, including classics like "Shop Around," "You've Really Got a Hold on Me," "Goin' to a Go-Go," "Ooo Baby Baby" and many more. The Rock and Roll Hall of Famer, Grammy winner and Grammy Living Legend winner's solo career also includes chart-toppers like "Cruisin" and "Just To See Her." Always one to play his hits on stage, expect to also hear some of his new gospel-flavored material from 2004's Food for the Spirit, his first studio album in five years.

By Joseph Harrison  

Southern legends Lynyrd Skynyrd show they still rock when they come to Borgata Hotel Casino & Spa January 13 and 14. Who can resist singing along to "Freebird," among a crowd of fellow classic rockers? Lynyrd Skynyrd has not only survived the death of band leader Ronnie Van Zant and others after a plane crash in 1977, it has become the band that all others in the genre emulate. Ronnie's brother, Johnny, still fronts the band. Plan on hearing classics like "Sweet Home Alabama," "What's Your Name," "That Smell" and "Saturday Night Special" as well as songs from the surprisingly solid 2003 release Vicious Cycle. The band certainly knows how to keep itself current, appearing on American Idol with runner-up Bo Bice for a rendition of "Sweet Home Alabama."

By Joseph Harrison  

They're oldies, but goodies. They're Dick Fox's Golden Boys, and they'll be crooning the oldies to an always-capacity audience at Harrah's on January 6 and 7. The Golden Boys—Frankie Avalon, Bobby Rydell and Fabian—are one of the most popular acts that come to Atlantic City, evidenced by the trio's regular bookings here. They are three of the most popular teen idols to come out of the late '50s and '60s, performing all of the hits that made them the legends they are. The trio has performed many special concerts, including one for the president. Their PBS special has endeared them to a new generation of fans. Expect to hear all three performers' greatest hits, including Fabian's "Turn Me Loose," "Tiger" and "I'm A Man;" Avalon's "Venus," "De De Dinah" and "Bobby Sox to Stockings;" and Rydell's "Volare," "Wild One" and "Kissin' Time." They also pay tribute to other classic performers including Elvis, Bobby Darin and Bill Haley. Although each performer has quite a résumé, it's hard not to be most impressed by Rydell, who starred in movies including Bye Bye Birdie, and was a regular on the Red Skelton Show and American Bandstand while charting 34 Top 40 records, making him one of the top five single artists from his era.

Your retirement income gap is the difference between the money you'll have and the money you'll need for retirement. Social Security and company pension plans may not be sufficient to support a comfortable retirement. One additional retirement savings option is an annuity, which is a contract between you and an insurance company. The insurance company invests your money for you, and, depending on the terms of your annuity, you may receive a regular payment based on the success of the investments. Since income on annuities is not taxed until withdrawn from the contract, annuities can be one tool you might use to save for retirement. The following are some ways an annuity can fill the gap. • An annuity can provide you an option to receive a guaranteed stream of income payments for as long as you live. • There is generally no limit how much money you can contribute to annuities, either in one lump sum or periodic payments (although, the insurer may limit maximum contributions in a particular annuity and certain limitations and exclusions apply). • You decide how often and for how long you'll get your money back. • There may be death benefit options that allow you to leave money to your beneficiaries without the costs and delays of probate. • The gain on annuities is tax deferred; you pay no taxes on what you earn until you withdraw the money. However, distributions taken prior to annuitization are generally considered to come from the gain in the contract first. If your contract is annuitized, a portion of each payment will be considered taxable and the remaining portion will be a non-taxable return of your investment in the contract, which is also called the "basis." Once the investment in the contract is depleted, all remaining payments will be fully taxable. If the contract is tax-qualified, generally, all payments will be fully taxable. Distributions prior to age 59-1⁄2 may be subject to an additional 10 percent federal tax penalty. • Since the gain on annuities is tax deferred and they usually offer a competitive interest rate, your money has a chance to grow quickly. Your annuity could, in the end, be worth more than a non-tax-deferred investment that's offering a slightly higher rate of return. Variable annuities are long-term investments designed for retirement purposes. A customer should carefully consider the investment objectives, risks, charges and expenses of the investment alternatives before purchasing a contract or investing money. These contracts have limitations and are sold by prospectus only. The prospectus contains details on the investment alternatives, contract features, underlying portfolios, fees, charges, expense and other pertinent information. Contact a financial professional to obtain a prospectus. Read the prospectus carefully before purchasing a contract or sending money. This material is intended for general consumer educational purposes and is not intended to provide legal, tax or investment advice.

A ccording to all of my sources, it looks like the New Jersey smoking ban is going to pass. The only exemption applies to the casinos, and namely the casino gaming floors. This is an issue that can be debated for a long time and my space in this magazine is not that big. You may be interested to know that I support the ban even though my business is in cigars. With all we know today about the hazards, I believe that smoking should be allowed in certain designated areas. I don't believe the smoking ban will hurt business. People enjoy cigars and will still find the time and place to smoke them. I encourage all local bars, restaurants and casinos to designate 500-plus square feet of property space as a smoking lounge. The whole reason I got into the cigar business was to give cigar smokers an outlet to smoke. We have hosted various cigar dinners and events in the local area with much success. We are experiencing an increase in cigar popularity and local business owners need to take advantage of this trend. While many smokers may feel isolated by the state because of this ban, it is important that local bars, restaurants and casinos show that we still care about the needs of our clientele. I am available to any local casino, bar or restaurant to discuss the possibility of creating a smoking lounge for their customers. The Cellophane Issue Many people ask me if it matters if they leave the cellophane on the cigars they place in their humidor. In my case, my humidor consists of a couple of hundred cigars and the only time the cellophane comes off is right before it reaches my lips. With smaller humidors (usually under 200 cigars) it is a good idea to take the cigars out of their cellophane wrappers. This allows the cigar to "breathe" and gives the various tobaccos a chance to permeate with each other. The only issue would be if you had flavored cigars in your humidor. You may not want the flavors to mix with your other non-flavored cigars. Of course, it really is a matter of personal preference. [Cigar of The Month] CAO Brazilia This rich-tasting, beautifully made cigar from CAO derives its name from the dark Maduro wrapper grown in Brazil. The full body comes from a combination of the dark wrapper and a nice blend of long-filler tobacco from Nicaragua. As with all CAO brands, this cigar was well-constructed and burned evenly. Most of the sizes available are on the larger side, so you must dedicate at least 45 minutes to fully enjoy one of these bad boys. Because you should not smoke this cigar on an empty stomach, I highly recommend the CAO Brazilia as an after-dinner cigar, especially with a fine cordial or Scotch. The complex flavors may even satisfy your dessert craving! Pick up a box and enjoy! Rating: 4 Butts out of 5!

By Dave Bontempo  

Raise the curtain. Strike up the band. Gaming legend Arturo Gatti makes an encore presentation January 28 at Boardwalk Hall. No singular performer impacts Atlantic City like this Jersey City boxer. Gatti has helped author some of boxing's most memorable slugfests and Atlantic City's top box-office blockbusters. His Boardwalk events have produced millions of dollars and his June loss to Floyd Mayweather produced the mother lode, a $5 million gate. Gatti even helped push Boardwalk Hall to a coveted business distinction. Billboard Magazine recognized the Hall as its top-grossing mid-size venue in the world for 2005. Yes, the Bruce Springsteen, Rod Stewart, Cher and Eagles concerts contributed to the designation. But the biggest event of all was Gatti-Mayweather. Gatti's January appearance against Jesse James Leija produced another $1.6 million and pushed his gate-receipt contribution to nearly $7 million. The numbers don't even include multi-million dollar drops following the bouts. Gatti is gaming's ultimate wild card—a performer whose events produce both no-brainer sellouts and huge post-fight revenues. An excellent crowd should again grace Gatti's next bout, his welterweight debut. Gatti, who has held championships at 130 and 140 pounds, no longer can make the lighter weight class limits. He moves up to 147 and opposes unknown Thomas Damgaard, a 34-year-old Denmark native who has never fought outside his own country. Damgaard is 37-0 and not a bum, but it would not matter if he was. Fans would still buy the Gatti experience. His fights have become happenings. This event should produce his seventh consecutive gate exceeding $1 million. [Source of Mystique] Gatti, once dubbed the "Human Highlight Reel," represents boxers in their best-perceived form. He battles hard, often appears vulnerable, rallies from adversity and makes no post-fight excuses. Gatti avoids trash talking, presents an unassuming persona, smiles genuinely and trains diligently. Various ring scenarios carved his reputation. Gatti has been cut and come back to win. He won a bout practically one-handed against Irish Micky Ward after breaking his right hand early in the fight. A number of fighters would have quit with that injury. In 1997, Gatti was hit 17 straight times by Gabriel Ruelas. He fired back with one left hook, and scored a knockout. While furthering his career, Gatti helped others shine. A tremendous slugfest between Gatti and Wilson Rodriguez baptized HBO's Boxing After Dark series 10 years ago. Gatti set Ward up financially with their three-fight series. He did almost the same in two bouts for Ivan Robinson, whose career was declining until he beat Gatti twice. Robinson's first fight with Gatti was labeled both Fight of the Year and Upset of the Year by Ring magazine. [A Race Against Time] Gatti, 39-7, has enjoyed long career twilight. Although the wars made his career look to be over a number of times, he has prolonged the party. Gatti reinvented himself via the training of former world champion Buddy McGirt and won some easy fights. The victories, all in Atlantic City, prompted the move for a Gatti-Mayweather pay-per-view battle in June. Beyond the record gate, the event produced nearly 400,000 buys, an extraordinary success. Gatti lost, as expected, to the world's top fighter. What puzzled his fans was a complete absence of offense. Gatti needs to unfurl substantial aggression against Damgaard, to reclaim some lost mystique. Damgaard, who hasn't faced someone with Gatti's power, is an ideal first post-Mayweather opponent. [The Best of Gatti] This is an unheard-of 21st Atlantic City appearance for Gatti. His achievements include a 16-4 record and numerous highlights. Some were boxing-related. Some were financial. Some were both. Here are some excerpts: • May 15, 1992: Gatti debuts in Atlantic City with a six-round win over Joe LaFontant. • Feb. 22, 1997: He defeats Tracy Patterson for the second time, giving one of the most masterful boxing clinics of his career. Gatti retained his recently captured 130-pound world title. • All of 1998: Gatti lost three times, twice to Ivan Robinson and once to Angel Manfredy. He became the first fighter in history to lose three straight times and receive a multi-million dollar payday. • November 23, 2002: The first of six consecutive million-dollar gates arrives with Gatti's victory in the rematch against Ward, who had beaten him earlier. Gatti would win the rubber match the following year. • June 25, 2005: After wins over Gianluca Branco, Leonard Dorin and Jesse James Leija, Gatti fights the world's top boxer. He loses, but produces a record gate and gains induction into the Atlantic City Hall of Fame. It's been quite a run for Gatti. His supporters, and the gaming industry, hope it continues.

By Dave Bontempo  

Quick, name some people who worked for Donald Trump, Steve Wynn, Chris Hemmeter and Sol Kerzner. One rare answer to this "gaming grand slam" is Kevin DeSanctis. Trump's former Plaza kingpin also opened the Mirage for Wynn, Mohegan Sun for Kerzner and he operated in Black Hawk, near Denver, for Hemmeter. Besides working for high-profile owners and developers, DeSanctis savors Penn National Gaming's rise to prominence. His reign as COO, which began in 2001 for the Wyomissing, Pennsylvania, company (outside of Reading), has encompassed Penn National's transformation from racetrack to major gaming force. With the acquisition of Argosy and its successful formula of reviving tracks with slot machines, Penn National is the third-largest United States public gaming company. DeSanctis spearheads a sustained effort of 16,000 employees. That's not bad for someone whose first casino exposure came as a regulator. The Trenton native is a non-conventional day-one Atlantic City official. As a member of the New Jersey State Police, DeSanctis participated in the Division of Gaming Enforcement's licensing of Resorts. Suddenly, his accounting degree from Pfeiffer College in North Carolina gained significance. "The folks we were monitoring were business people," DeSanctis says. "I saw the industry as a business and realized that if I'm going to be doing this kind of work, reviewing internal controls, making sure everything is functioning in place, it would be better to do it in private business. There was a much brighter future there." Indeed there was. DeSanctis flew west with Dennis Gomes, who also began his career as a regulator, spent several years in Nevada and opened the Mirage for Wynn. He returned to Atlantic City and became a major player for Trump in the early '90s. DeSanctis entered a stagnant marketplace barely a decade old. Atlantic City had not yet been pushed to reinvest. "At that time, Atlantic City was in the wrong position, from a customer perspective," DeSanctis says. "If they had built rooms sooner and broadened the market, the improved penetration would have been seen in a more meaningful way. The adage was that if you were not a player, you could not get a room. Now, the town is really leveraging on its location and doing what everybody knew it had to do, like bringing more rooms and amenities to the facilities. Back then, nobody was prepared to do that." The environment, coupled with what DeSanctis considers a low tax rate, prompted a marketing blitz. Without rooms and expansions to separate properties, comps and slogans prevailed. Casinos had to avoid chasing one another's giveaway programs. "Atlantic City does not permit you to make a lot of mistakes," DeSanctis says. "If you make one, the reaction is almost instant. A classic error, for instance, would be for someone to see the numbers of another property and blindly follow them with respect to how much you can spend (on comps, for instance) to generate that revenue. You had to be careful." Product branding became especially important for Trump. The organization held positioning midtown with the Plaza, uptown with Taj Mahal and in the Marina district. DeSanctis focused on the Plaza. "We decided we were going to be a boutique operation," DeSanctis says. "We decided everything we were going to do would focus on a higher-level customer, who was very discriminating. "Take our limos, for example. We put little extra touches on them. We eliminated the gaudy features; we made it like what a businessperson would buy for himself. We wanted our customers to feel the same experience as if we were sending a car for Donald. He liked the limo so much he asked us to order one for him." DeSanctis applied police work logic to this multibillion-dollar industry. One gentleman understood concepts, structure, organization and goal-setting. "You need to do five things, starting with defining the direction of your company," DeSanctis says. "You have to then set clear objectives, so you don't wander without a purpose. You have to measure and monitor your achievements, let people know if they are doing so and then reward them. Whatever business you are in, you must understand structure and people. That's why people coming out of the military make very good managers." DeSanctis caught the last of Trump's big-time boxing spending sprees, the 1991 Foreman-Holyfield blockbuster. Trump continued showcasing fights and special events like Brazil-Argentina indoor soccer, but the company's image emerged more via Trump's personality and some 3,000 employees. DeSanctis is proud of being able to mobilize them into a single force. The fun, as it turned out for DeSanctis, had just started. The magic continues at Penn National, a gaming industry "Cinderella Story" DeSanctis helped write. Someday, when a gaming star recalls working for heavy hitters, he'll invoke DeSanctis' name.

By Frank Legato  

For many years, bars on casino floors were a rarity in Atlantic City. However, in recent years, a hip watering hole facing the games has become more and more of a draw. Resorts had not had a bar close to the casino floor until last year's opening of 25 Hours, a round-the-clock, upscale casino bar designed with a European flair and sitting on an island to the side of the latest casino expansion. Elegant ceiling lamps with intricate glass etchings, soft blue lighting and island-style seating on a slightly elevated floor—along with more traditional booths and seating for 20 around the bar—set the space aside, providing a break from gaming that provides a degree of intimacy, even though it faces the action of the gaming floor. It also is close enough to the hotel lobbies to make an excellent meeting spot for hotel guests or conventioneers. The European vibe extends to more than a dozen specialty drinks, which were inspired by hot spots such as Harry's Bar in Venice—creator of the Bellini, a champagne-and-peach nectar concoction. Even more exotic European locales are identified as inspirations for a variety of martinis, from Tee Time to the signature Coconut Martini, which, says 27-year employee and bartender John Timmerick, was created last summer but has been continued year-round due to popular demand. Also a must for anyone sampling the best cocktails in town is a collection of 25 Hours specialty creations with names like Snake Eyes and the Painkiller. Timmerick, like other bartenders at 25 Hours, is adept at the European method of shaking drink canisters—a two-handed, over-the-shoulder method of mixing two drinks at once. It's all part of normal procedure at 25 Hours, which is rapidly becoming one of the top spots in the city to enjoy some libation during a break from the slots or tables. [Coconut Martini] Equal parts Coconut rum, pineapple rum and pineapple juice, shaken and served in a glass rimmed with slow-toasted coconut

By Sharon Harris-Zlotnick  

A family that works together every day must get along. Brothers Jim and John Cicarelli Jr. own W.L. Goodfellows in Galloway, where they work side by side. The Cicarellis' connection with the food business began when their great-grandfather Nicholas owned the San Giorgio Pasta Company in Philadelphia. Their father, John Sr., opened Chick's in Brigantine in 1964, introducing the French fried lobster tail, which remains a popular staple at Goodfellows. Jim and John both worked there as children. In the early 1980s, John Sr. relocated to Galloway to open a full-time restaurant with his children, who were coming of age. He thought John's culinary education and experience at Harrah's and Resorts, plus Jim's business degree, would be invaluable. The name "Goodfellows" came from English pubs, and Jim Cicarelli says it is actually the name of an English spirit that brings good cheer to people. As a licensed antiques dealer, John Sr. scouted around for appropriate memorabilia to create the ambiance of a warm gathering spot. Goodfellows is furnished in rich woods and antique items line the walls. The menu targets a wide range of tastes. John Cicarelli says, "People have their own perception of good cooking. We have to find a middle ground to please everyone. Our entrees are our real strength, and we serve all types of ethnic and regional foods, including Italian, Mexican, Chinese and Southern style." "People should come hungry. We give quality and quantity at reasonable prices. Zagat says we are ‘worth every penny.' I want to hear customers say they're taking food home, or that they're stuffed," says Jim Cicarelli. Goodfellows features the same menu all day. Entrees average $12.99 to $16.99. Most desserts are under $5.99. Sunday brunch is served from 11 a.m. to 3 p.m. for $9.99. They offer a children's menu for kids under 10. Goodfellows promotes itself with a Great Reward frequent diner card, which rewards one point per dollar. It returns 5 percent in food or merchandise, starting at $100. "Italian Mangia Mondays" feature special entrees at $14.99. Wednesday is Karaoke Night from 8 p.m. to midnight. Happy Hour at the bar on weekdays runs from 5 p.m. to 8 p.m., with half-priced drinks and appetizers. However, they also feature the same specials from 10 p.m. to midnight daily. Lunchtime drinks, from 11:30 a.m. to 1:30 p.m., are half price. The Goodfellows bar features 50 bottled and 12 draft micro-brewed beers. Twenty wines are available by the glass, plus there are numerous frozen specialty drinks. The restaurant has just introduced its new Curbside Carryout menu service. Customers may call ahead and then pick up their orders at the restaurant's curb. Goodfellows seats 210 and 60 at the bar, which also offers a full menu. Major credit cards and reservations are accepted. Restaurant hours are 11:30 a.m. to 11 p.m. weeknights, and until midnight on weekends. The bar is open until 2 a.m. There are separate smoking and non-smoking areas. Parking is free. [Chef's Corner] French Fried Lobster Tails Brothers John and Jim Cicarelli have been serving this quick and delicious lobster dish for over 40 years, starting at Chicks, which was their fathers restaurant in Brigantine and now at Goodfellows. 1. Using a boning knife, push the tip of the knife into the center of the lobster tail at the last section of the shell just before the tail. 2. Hold down the tail with one hand as you press down on the knife and slice open the shell but not through the meat. 3. Pull out the lobster meat and lay it on top on the shell. 4. Dip each lobster tail in egg batter and then into your favorite breading mixture. Cook for 3-5 minutes in 360 degree oil or until meat is tender and white.

By Casino Connection Staff  

They say all politics is local, but the same can be said about most things, including the choices we make for dining, shopping, partying and any other activity in which we patronize neighborhood establishments. Casino employees and executives make up a large portion of the working population of South Jersey, but they have a certain worldliness and sophistication that others may not have due to their daily contact with visitors and players from around the country and the world. That's why their opinions are so important to merchants in the Atlantic City area. Atlantic City has many fine stores, restaurants and service providers but when Casino Connection asked its readers to make their preferences known in the second annual Casino Connection Choice Awards, the results were very interesting. Hundreds of responses poured in via the mail and the internet (www.casinoconnection.com). The variety of choices was impressive, but when it came to winners, there was a general consensus. In each category, the winner was clear and the preference of the readers very definite. Congratulations to those businesses that have earned the respect and loyalty of casino employees and executives. According to the responses, it simply takes an understanding about the needs and concerns of people who work in the industry to achieve that loyalty. And a special thanks to the hundreds of people who took the time out of their busy schedules to give us the feedback to make these awards possible. So without further delay, the winners of Casino Connection Atlantic City Choice Awards 2006 are: Restaurant: Dock's Oyster House Casino Restaurant: Brighton Steakhouse Pizza Place: Rificis Bar/Nightclub: Casbah Casino Bar/Lounge: The Wave Mall/Shopping Area: The Walk Radio Station: 95.1/102.3 WAYV Hospital: Shore Memorial Salon/Spa: Bluemercury Spa, the Quarter Place To Gamble: Borgata Slot Machine: Monopoly Local Band: Don't Call Me Francis Pick-up Place: Club Worship Comedy Club: Comedy Stop Golf Course: Blue Heron Pines Real Estate Agency: Prudential Car Dealership: Marty Sussman Jewelry Store: Serago Roberts Clothing store: Lou Marchiano

By Casino Connection Staff  

The 90 days of pay offered to MGM Mirage and Harrah's Entertainment Gulf Coast employees following hurricanes Katrina and Rita has ended, and both companies have laid off workers. Harrah's dismissed most of its 9,400 Gulf Coast employees, though it noted in letters to displaced employees that they will be given first consideration for new jobs once the company's casinos are back in operation. Harrah's officials estimated that more than 500 of its Gulf Coast employees were transferred to one of the company's other 40 casinos around the country. The company has raised more than $3.5 million for its Employee Recovery Fund that will go directly to Harrah's hardest-hit employees, including workers who have lost jobs. Jones said applications are being accepted from the displaced workers who are in need of distributions from the fund. Paychecks to displaced Beau Rivage employees have also ceased, but of the resort's 3,100 employees, MGM Mirage spokesman Alan Feldman said about 1,000 had found other work within the company, 100 transferred to other casinos and about 700 have been placed in jobs with construction companies working to rebuild the damaged casino.

By Casino Connection Staff  

Acting New Jersey Governor Richard Codey told state lawmakers last month that he would like to see a statewide ban on smoking in indoor public places, but said it should include a "reasonable compromise" that exempts gaming floors in Atlantic City casinos from the ban. A subsequent vote by the state Senate did just that. Codey's support of a casino exemption drew sharp criticism from anti-smoking activists and from the New Jersey Restaurant Association, which had complained that exempting casinos from the ban would create an unfair advantage. Supporters of a casino exemption, though, countered that the exemption would apply only to the gaming floors, and not to casino restaurants, which means there would still be a level playing field for food establishments. Codey's call for the casino exemption came after a study released by the Casino Association of New Jersey showed that a ban on smoking in Atlantic City casinos would cost the state $93 million in tax revenue and nearly 3,400 jobs lost in the first two years. "The issue of prohibiting smoking in public establishments is one that is taken seriously by all," said CANJ President Audrey S. Oswell. "The results of the Economic Effect Analysis lead us to conclude that a smoking ban in the Atlantic City casinos will negatively affect the state's economy, including loss of casino jobs and employment related to the industry." "A ban on smoking will not deter people who enjoy casino entertainment from smoking," Oswell said, "rather it will give them a reason to choose to play in a casino in a neighboring state. A ban on smoking will put New Jersey at a competitive disadvantage, as neighboring states will benefit from New Jersey's loss."

By Casino Connection Staff  

MotorCity Casino may be the second casino to break ground in Detroit, but its owner declared it would be the first to open. Owner Marian Ilitch (third from left) said the $275-million casino hotel and conference center would take 18 months to two years to complete. The 17-story, 400-room hotel will rise on a surface parking lot adjacent to the casino's parking deck and should be finished by late 2007. Greektown Casino and MGM Grand Detroit Casino expect their hotels to be ready in early 2008. MotorCity's existing casino, which operates in a former bread factory, will continue operating throughout construction. Plans include a complete interior and exterior remodeling of the current casino and adding 25,000 square feet to the current gaming space. The hotel tower will include a spa, retail shops, restaurants, a lounge and additional parking. The food service building will be remodeled and expanded to include conference meeting space and a 1,200-seat theater. Ilitch said the casino would continue to be run by its current management team including Gregg Solomon, chief executive officer, and Rhonda Cohen, chief operating officer.

By Casino Connection Staff  

Talk about being on a roll! Harrah's Entertainment, Inc., the world's largest casino company, last month announced its third major international development project in a month, a Caesars casino resort in the master-planned El Reino de Don Quijote de La Mancha project in Ciudad Real, Spain. Subject to government approvals, Caesars will be Spain's—and Europe's—first large-scale casino resort, complementing the other attractions of El Reino de Don Quijote, which will include hotels, golf courses, spas and entertainment, retail and residential development. The Caesars resort in Spain is anticipated to include many of the signature elements that have made Caesars Palace in Las Vegas the leading worldwide name in premium gaming. Guests will be able to indulge in a full variety of world-class gaming, dining, spa and entertainment options, all offering the lavish amenities associated with the Caesars experience. The preliminary project scope includes an 850-room luxury hotel, a 50,000-square-foot casino, a 3,000-seat Colosseum theater, a conference center, a 30,000-square-foot spa, and multiple restaurants, lounges, and bars. In addition, a lakeside Forum Shops retail center will be developed adjacent to the Caesars casino resort. The agreement creates a joint venture, 60 percent owned by Harrah's and 40 percent by El Reino, to develop the casino, hotel, conference center, spa and associated entertainment facilities on 29 acres in El Reino. Subject to the completion of certain requirements, the development is expected to begin construction in late 2006. Harrah's and El Reino expect to invest approximately $670 million in the project. One week earlier, Harrah's announced the signing of a memorandum of understanding with the Hit Group, Slovenia's largest casino operators, to pursue development of a luxury casino resort in Nova Gorica, Slovenia—just across the border from Italy—that also will offer spa, entertainment and retail amenities. Subject to all appropriate regulatory and governmental approvals and the completion of definitive documentation, the proposed development would be Slovenia's first full-amenity casino resort with a luxury hotel, conference center, spa, and first-class dining, entertainment and retail attractions. Harrah's is pursuing a number of other potential developments that would further expand its brands to premier destinations around the world. Notable among those proposals is a pending bid with international partners for the Marina Bay integrated resort site in Singapore that will include luxury accommodations, convention facilities, a cultural museum developed by Centre Pompidou, and exciting dining and entertainment offerings.

By Casino Connection Staff  

Steve Wynn said he will begin building the Encore hotel and casino in the second quarter of 2006, after he agrees with his builder on an exact price for the $1.5 billion project. The project is expected to take about two years to complete, at which time Wynn will have about 4,800 rooms on the Las Vegas Strip and almost 150,000 square feet of casino floor space. Encore will have 2,030 suites, with the smallest room encompassing about 750 square feet. The casino will be nearly 40,000 square feet and have four restaurants, its own pool and spa and parking garage. The new hotel will have the same exterior look as Wynn Las Vegas and will connect to the existing property at its north end, near its showrooms. Wynn said the $251 million in net revenue Wynn Las Vegas reported in the third quarter of 2005 made the decision to expand easy. "We did some research, and Bellagio in its first six years never got to $251 million in net revenue until the first quarter of this year, after it was expanded to 4,000 rooms," he said. "We did it in the summer of our first year." Wynn first announced plans to expand Wynn Las Vegas in February 2003, and the plans have grown from a new $500 million tower of about 500 rooms to a much bigger concept in a separate hotel. He said his plans for the expansion grew as his evaluation of the market changed. The power of Wynn Las Vegas and its reception surprised him, he said.

By Casino Connection Staff  

It's official: slots will be added to parimutuel facilities in Florida's Broward County next year. At one point last month, it looked like Florida lawmakers were again headed for a failure in their attempt to draft compromise rules to allow voter-approved slots to begin operation at four parimutuel facilities in Broward County. However, after Florida Governor Jeb Bush urged the chambers to reach a compromise or get used to the reality that the courts may impose the rules, leaders managed to forge a last-minute deal that will allow parimutuels to get the slots running as early as summer. Both chambers of the legislature passed the enabling bill for Broward slots by overwhelming margins with a day left in a five-day special session, and Bush indicated he will sign the bill. Gaming opponents in the legislature took pains to point out that they were voting for the bill only to enforce the will of the people, not because they approve of slots. As soon as word came of the positive vote, operators of Gulfstream Park, Pompano Park Harness Track, Dania Jai-Alai and Hollywood Greyhound Track began preparations to build or renovate facilities to serve as slot casinos. A spokesman for Hollywood Greyhound Track said construction will begin Monday in a first-floor area they had left closed despite opening the winter racing season. Passage of the bill came nearly five months after the July 1 deadline imposed on Florida lawmakers for the enactment of an enabling law setting rules and taxes on slots. The deadline was in a law approved by Florida voters in November of 2004 which gave parimutuels the right to operate slots in Broward and Miami-Dade Counties with local voter approval. (Miami-Dade voters later rejected slots.) The specter of county-imposed rules proved to give the lawmakers the boost they needed to get the job done. House and Senate leaders struck a deal, agreeing on a 50 percent tax on net slot profits. The tax revenue will go to school districts across Florida to supplement the state education budget. The two sides split the difference on the allowable number of machines, agreeing that each facility can add up to 1,500 machines. (The House had imposed a limit of 1,000 machines; the Senate, 2,000.) They will be Las Vegas-style, Class III slots, operating 16 hours a day, seven days a week. The state will provide temporary permits allowing the parimutuels to operate slots while the state drafts the final rules. The 50 percent tax and other fees, along with up to 10 percent of revenues for purses, will make Florida's parimutuel slots among the highest-taxed casino games in the country. Parimutuel owners were divided on whether that means the slots will provide enough revenue to revamp their aging facilities, but most were happy to have a deal that will allow them to start slot operations. Leaders of the state's Miccosukee and Seminole Indian tribes said they will take some time to digest the ramifications of the vote, which will now permit them to negotiate compacts to replace the machines on their Class II slot floors with Class III games. The bill also is seen as providing a framework for the parimutuel slot issue to be re-examined in Miami-Dade County, where lobbyists say they will work for a new local referendum in 2007 asking voters to reconsider their rejection of slots.

By Casino Connection Staff  

The Borgata Hotel Casino & Spa has done as much as any resort to revive the retail business in Atlantic City, including the extension of its own brand to lines of bedding, furnishings, decorations, restaurant accessories, and even a fragrance. You can now get them all online. Borgata recently launched shopborgata.com, a website that allows devotees to purchase the luxurious items they find in the megaresort from the comfort of their homes. Among the signature items available are the Borgata Babes calendar, signature steak knives and sauces from Old Homestead Steak House, and bigger-ticket items such as a king-size bed (which will set you back almost $1,600). The site is powered by San Francisco's Boxport, which also runs online shopping sites for luxury hotel chains such as Ritz-Carlton and Four Seasons.

By Casino Connection Staff  

Harrah's Entertainment announced the appointment of Gulf Coast operations chief John Payne as its new regional president in Atlantic City, effective on receipt of regulatory approval. Payne, a 10-year Harrah's executive who most recently served as regional president of the Harrah's Gulf Coast properties, replaces Dave Jonas, who resigned abruptly in November. He will oversee operations of the company's four Atlantic City properties—Harrah's Atlantic City, Showboat, Caesars and Bally's. Before being named Gulf Coast chief early this year, Payne served as senior VP and general manager of Harrah's New Orleans, and also was general manager of Harrah's Lake Charles and assistant general manager of Harrah's properties in East Chicago and of the Harrah's Prairie Band. Earlier this year, Payne spearheaded relief and recovery efforts for almost 9,000 Harrah's employees impacted by Hurricanes Katrina and Rita. Payne comes to Atlantic City at a critical time for the operator, with a major expansion of Harrah's Atlantic City and extensive renovations under way of the Bally's and Caesars properties, including the opening of the Pier at Caesars later this year.

By Casino Connection Staff  

Atlantic City made history last month in the field of alternative energy, with the opening of the state's first wind power generation facility. A crowd of more than a thousand spectators, including local, state and even national dignitaries, gathered on December 12 to applaud the unveiling of the Jersey-Atlantic Wind Farm near the Atlantic County Utilities Authority wastewater treatment facility on the White Horse Pike. The wind farm's five sleek, modern windmills—each 380-foot tower visible from miles away—power an 8-megawatt plant that produces an estimated 40.8 kilowatt hours of electricity annually, with no adverse effects on the environment. That's enough juice to power more than 3,800 homes, and to eliminate the need for more than 23,613 barrels of crude oil per year. The plant, a joint project of Jersey-Atlantic Wind LLC and Community Energy, Inc., uses a combination of the five windmills and a 500-kilowatt solar energy facility to provide emission-free electricity to power the wastewater plant, with the remainder going to the regional power grid. County Executive Dennis Levinson commented that the ACUA, with the new facility, is at "the forefront of environmental science," and that wind power is the "future of the world."

By Casino Connection Staff  

As the new year begins, the big news on the game side in town is poker. January is marked by poker events all around town, beginning with the city's newest poker room at the Atlantic City Hilton. The Hilton is celebrating the opening of its elegant 22-table poker room—which officially opened last month—with a Jersey Guys Tournament on January 16. The "Jersey Guys" of radio, Craig Carton and Ray Rossi of New Jersey 101.5 FM (97.3FM in South Jersey) will host the Texas hold'em tournament, to be broadcast live on their radio program. The pair will broadcast their show live from the poker room from 2 p.m. to 7 p.m., with the tournament of radio listeners from 9 p.m. to midnight. In the weeks leading up to the event, listeners of the Jersey Guys program can qualify for the tournament by answering questions on poker trivia. The grand prize will be a weekend stay in one of the Hilton's suites, with all meals comped. For more details, visit either the Hilton website at www.hiltonac.com or the 101.5 FM website at www.nj1015.com. Next up on the poker calendar is the 2006 Borgata Winter Poker Open, an 11-day no-limit Texas hold'em event expected to draw some of the game's biggest names. The event culminates with the 17th tour stop of this season's World Poker Tour, the four-day Borgata Poker Classic. It is the fourth visit to Borgata for the WPT, on the heels of last September's Borgata Poker Open, which drew a record 515 players to compete for a $5 million prize pool. This month's main event, which will be televised nationally on the Travel Channel, will begin January 29 with the final table scheduled for February 1. The buy-in is $10,000. The poker events continue into February and March with two Circuit Tournament events for Harrah's Entertainment's legendary World Series of Poker. The first is at Harrah's Atlantic City from February 7-17; the second is at Caesars March 21-31. Each Circuit stop offers several tournaments with buy-ins ranging from a few hundred dollars to $10,000 for the no-limit hold'em Circuit Championship. The winner of the final event of each Circuit stop will qualify for the tour's grand finale, the World Series of Poker Tournament of Champions. The 2006 TOC, a $2 million free-roll event, will be played in Las Vegas in June just before the 2006 World Series of Poker. (A free-roll event is one in which there is no buy-in.) The top 12 Circuit winners join with the final nine players of the WSOP main event and six sponsored payers for the shootout, with nine players at the final table winning cash ranging from $25,000 to $1 million for the winner.

By Casino Connection Staff  

Local dignitaries from Mayor-Elect Bob Levy to Assemblyman-Elect James Whelan joined hundreds of well-wishers at the Columbia Place restaurant of Vincent and Clare Sabatini last month as the Sabatinis said goodbye to the city and their 40-year restaurant business. After years of trying, Trump Entertainment Resorts has bought Sabatini's and a nearby check-cashing business to make way for a major expansion of the Trump Plaza casino resort. It is a move the Sabatinis successfully resisted in the 1990s, when Donald Trump and the Casino Reinvestment Development Authority were unable to seize it through eminent domain. However, when James Perry took over this year as the new president of Trump Entertainment Resorts, the Columbia Place property was still in his sights, and the company was able to successfully negotiate a price with the Sabatinis, who are both in their 70s and who say they are ready to retire. The restaurateurs decided to throw a party for charity to mark their retirement. The hundreds of $10 tickets to the event, plus donations from businesses (including $2,500 from Trump) ultimately raised more than $10,000 for the AtlantiCare Regional Medical Center.

By Casino Connection Staff  

The Black Widow strikes again. Sonya "The Black Widow" Thomas has once again proven that when it comes to gobbling meatballs, no one is better. The 100-pound dynamo bested all challengers last month to repeat her crown as the undisputed queen of meatballs when she captured her second consecutive first-place prize in the Tropicana World Meatball Eating Championship. The annual festival of carnivores was sponsored by Carmine's Restaurant in the Quarter at Tropicana. Carmine's provided the meatballs—almost 150 pounds worth, which sat in front of a dozen contestants with names like Tim "Eater X" Janus, "Crazy Legs" Conti and Loren "Bubba" Yarbrough. A crowd of hundreds cheered on the contestants as they grabbed the meat by hand and gobbled away. When the plates cleared, Thomas was left standing, barely, capturing the $2,500 first prize for topping her own world record by eating a whopping 10.3 pounds of meatballs—besting second-place finisher Joey Chestnut (who won $1,000) by a full two pounds of meat. Pass the Alka-Seltzer.

By Casino Connection Staff  

Harrah's Atlantic City will be the next resort to step up to the plate in Atlantic City's developing identity as one of the East Coast's premier destinations. Parent Harrah's Entertainment will spend over half a billion dollars this year on the city's newest must-see attraction. Last month, the operator announced a $550 million expansion project to be completed by December 2006, featuring a 172,000-square-foot retail and entertainment complex including such amenities as a Red Door Spa with 22 treatment rooms, an ultra-hip nightclub, a new Diamond Lounge for the casino's best gaming customers, a new coffee shop, a 650-seat buffet and, of course, a collection of new retail outlets. The existing Fantasea Reef buffet will be converted into more gaming space—enough room for 400 new slots and 20 table games. All of the new attractions will surround the central purpose of the expansion, a new hotel tower that will add 964 guest rooms, including 183 suites and 13 super-suites. In all, the new tower will boost the property's hotel capacity by nearly 60 percent. "This ambitious expansion will make Harrah's Atlantic City a more inviting casino destination than ever," said Carlos Tolosa, Harrah's Eastern Division president. "And, the new tower will allow us to capture more of the tremendous un-met demand for Atlantic City hotel rooms." The Harrah's expansion will allow the operator to keep up with its high-profile neighbor, the Borgata, which also is expanding this year with new celebrity-chef restaurants and other new attractions. Along with continuing improvements at Trump Marina (thanks to a new influx of cash from that company's reorganization), the Marina district will continue to evolve this year in its role as a major attraction center for the city.

By Casino Connection Staff  

Ever since it opened as the Brighton Hotel Casino in 1980, the Sands Casino Hotel has been struggling with an inherent handicap: no Boardwalk frontage. Ever since its next-door neighbor, the Claridge, was incorporated into Bally's, it has remained the only one of the Boardwalk casino resorts not to touch the oceanfront wooden way. When billionaire Carl Icahn took control of the struggling casino more than five years ago, he instituted changes such as a gambler-friendly marketing program and new attractions on the floor such as the Swinger's Lounge. However, the inability to expand to the Boardwalk has been a major roadblock. In between the Sands and the Boardwalk has sat a parking lot, where the legendary Traymore Hotel once stood. The former Caesars Entertainment—which had once planned a "Caesars Palace East" on the site—refused repeated attempts by Icahn to acquire the site. The reasoning: Why give your competitor next door any edge? But the Traymore site was not in the plans of Harrah's Entertainment. Ever since Harrah's acquired Caesars Entertainment last year and readily shed any property not congruous with its development plans, the speculation has been rampant: Will Icahn's Sands finally get the Traymore site and the expansion opportunity it provides? The question was answered last month when Harrah's sold the site to the Sands' operating company, American Real Estate Partners, along with the Flamingo in Laughlin, Nevada. The Sands will now be able to institute a major expansion plan that will enable what is now the city's smallest casino to compete with the big boys. Just how that expansion takes shape remains to be seen. In the past year, American Real Estate Partners President Richard Brown has discussed twin beachfront towers, retail and entertainment attractions and much more. But after last month's purchase, he was more circumspect. "From a bricks and mortar standpoint, the Sands has always been challenged," he said "We're in the process of working through a lot of options at this point." One option that will not be considered now that the Traymore tract is committed is the purchase of the Atlantic City Post Office, across Pacific Avenue from the Sands. The 70-year-old building is being replaced by a new mail facility and will be shut down. Brown had previously suggested the Sands would incorporate the building into a large expansion in that direction. "Now, the Sands is going in the other direction."

It can be difficult to think ahead to the spring at this time of year. After all, the holidays are barely in our rearview mirrors, and the frigid air that chills our faces the moment we step outside is an unfriendly reminder it is still the middle of winter. However, even in the midst of flu season, you and your family can develop a case of spring fever at several upcoming shows at the Atlantic City Convention Center. What conjures up thoughts of warm-weather fun like boating? More than 50,000 people—ranging from novice boaters to experienced yachtsmen—are expected for the always-popular Atlantic City International Power Boat Show (ACIPBS) from Wednesday, February 1 through Sunday, February 5. The ACIPBS, which is the fastest growing indoor power boat show in the United States, will showcase more than 700 all-new 2006 motor and express yacht models, sports fisherman, cruisers and sport boats. You can even hop aboard and explore multimillion-dollar luxury motor yachts up to 65 feet long. The convention's 95,000-square-foot "Marine Marketplace" will feature marine-related services by vendors demonstrating the most up-to-date navigational devices, engines and nautical gift items. The Fisherman magazine will host free boating and fishing seminars, too. As if that weren't enough, Twiggy, the water-skiing squirrel, will make a special appearance. To learn more about this exciting convention, you can find additional details online at www.atlanticcityboatshow.com. Imagine rolling down the windows, cranking up the music and hitting the open highway in one of the vehicles on display at the Atlantic City Classic Car Show, which will be in town Thursday, February 23 through Sunday, February 26. The 50,000 people expected to attend will have the opportunity to check out the 1,100 collectible cars of every genre and vintage that are up for sale. The show will be loaded with top muscle cars of the 1960s and '70s–including Mopar big-blocks, GTOs, Camaros, GTXs, 'Cudas and Chargers. Maybe the rarest of those vehicles will be a 1970 Plymouth Roadrunner Superbird called "The Phoenix Superbird," which is being offered for sale for the first time by its original owner. On the final day of the show, hot-rod legend Boyd Carrington, who is featured on the television series American Hot Rod, will be in attendance for a special autograph session. A seven-time winner of the prestigious America's Most Beautiful Roadster Award, Carrington produces some of the world's premier hot rods, frames and accessories. If you would like more information on the A.C. Classic Car Show, be sure to check out www.acclassiccars.com or call 856-768-6900. The phone number for out-of-state callers is 1-800-227-3868. Are you looking forward to sprucing up your homes and yards this spring? Maybe this is the year you put up the gazebo, build a deck or remodel your kitchen. If so, you might want to drop those snow shovels and attend the New Jersey Home Design & Landscape Show, which will be held Friday, March 3 through Sunday, March 5. With about 200 exhibitors on hand specializing in landscape displays, garden exhibits, pools, decks and spas, windows and more, this is a great way to get tips and ideas for improving and beautifying your home. Additional information on this event can be found at www.showtechnology.com or by calling (210) 408-0998. For those who love spending time in the great outdoors, the 11th annual Atlantic City Recreational Vehicle and Camping Show is slated for Friday, March 10 through Sunday, March 12. With more than 350 recreational vehicles (RV) at the show and 8,000 attendees expected, this is the largest RV and camping show in New Jersey, New York and Pennsylvania. A wide range of RVs and campers will be showcased. Luxurious motor homes, mini homes, truck campers, fifth wheels, folding campers, travel trailers and more will be showcased. Also, you can get an early jump on making your family's summer vacation plans by meeting with representatives from the region's highest-rated campgrounds. To learn more about this show, you can visit www.macevents.com or call 1-800-332-3976. Even if Punxsutawney Phil sees his shadow this year, spring will be arriving early at the Atlantic City Convention Center

My father used to be very enamored with the expression, "Today is the first day of the rest of your life." I find that old saw somewhat cloying and annoying, given that you just can't start over from square one on any specific day. Even if things are going terribly wrong in your life, a complete about-face isn't likely to occur in the space of a day or even a week. But you can plan to change your life, and that's something I often consider every New Year's day. While resolutions aren't my thing, I've always thought that you can change the direction of your life with enough planning, fortitude and discipline. In this context, I'm talking about making a difference in your work life, your career. We all know that sometimes you're stuck in a job in which you are unhappy or dissatisfied. That perception is often tied to the necessity to make certain lifestyle choices of a nice house, nice car and good schools for your children. I often say I'm glad I never got promoted to supervisor or pit boss when I was laboring away as a dealer because I might have made lifestyle choices that would have prohibited me walking away from my life as a dealer when I did. I might have had too many financial obligations to fulfill to make that change. But even if you do have financial obligations, there's nothing to stop you from improving yourself via education, in-house training or sometimes even relocation. The power of education always impresses me, even though I never had much more than a few years of college with little direction when I attended. If you have a goal, you must begin to plan to reach that goal. Do you want to become a vice president of your company in a specific department? It will take training and education to reach that goal. It will also take sacrifices in your personal life to achieve what you think is important. Most casino companies value employees who want to improve their lot in life. Most companies offer education reimbursement at some level, especially if it pertains to your job title. Others offer matching funds even if it's in an entirely different field that could benefit the company. There are often in-house training and mentoring programs that will allow you to learn about different departments and other disciplines within the company. If you're a housekeeper, maybe you want to become a dealer or get involved in the gaming side of the business. There are paths to achieve that goal. Maybe you love to cook and you want to consider doing that for a living. There are great programs at local community colleges and vocational schools that will help you reach that goal. Let's say you've already graduated college with a degree that doesn't apply to your current position, but there is a job you believe you could do at the executive level. There are now local colleges and universities that offer certification programs and master's degrees in areas that would be of value to your company. Or maybe you've simply had it with the gaming industry and want to try something completely different. Again, education is the key. You may not get help from your casino company, but there are some public re-training programs that can be joined for little or no money. It's a new year. Time for a new attitude if you're not happy with the direction of your life. I don't believe you can be truly happy in life if you're not happy with or enjoy what you do for a living. Don't let another year go by without setting out a plan to get to where you want to go.

By NBC 40 WMGM   Tue, Feb 02, 2010

Convention Center:  Feb 3-7 is the International Power Boat Show. Feb. 20 Spirit Unlimited Cheerleading Competition. February 26th to 28th is the Atlantic City Classic Car Show & Auction.

Boardwalk Hall: February 27 Show of Shows, featuring the Philadelphia Mummers String Band Association, 12:00 noon and 5:00 p.m. in Boardwalk Halls arena. 

February 25 9th Annual Men R Cookin at Atlantic City Boys & Girls Club to benefit Boys & Girls Club

It's the Second Annual Atlantic City Restaurant Week from February 28th to March 6th.  70 restaurants with prefix menu's at prefix prices... mark your calendar NOW!

For more information go to http://www.acrestaurantweek.com/

January 30 2010 Casino Connection Magazine update with Lisa Johnson on NBC 40

By NBC 40 WMGM   Fri, Jan 29, 2010

By NBC 40 WMGM   Sat, Jan 23, 2010

By NBC 40 WMGM   Thu, Jan 21, 2010

Late last month the founder  of Beal Bank, who is also known as a high-stakes poker player, made a surprise move by joining billionaire Carl Icahn in a new bid for Trump Entertainment. Beal hopes to convert his multimillion-dollar loan into equity in the company.

“Trump jumped ship at the last minute,” Icahn attorney Edward Weisfelner said in court, “and left Mr. Beal standing at the altar.”

see entire article here:  http://casinoconnectionac.com/issue/january-2010/article/games-the-same-but-players-have-changed

By NBC 40 WMGM   Wed, Dec 02, 2009

http://casinoconnectionac.com/issue/november-2009/article/ac-outlets-the-walk-your-holiday-headquarters

 

By NBC 40 WMGM   Wed, Sep 30, 2009

By NBC 40 WMGM   Tue, Sep 22, 2009

FAREWELL TO A LEGEND

Atlantic City bids goodbye to a favorite adopted son, the late Arturo Gatti, September 19 at Bally’s. A professional card has been established, with fights being sandwiched around highlight presentations, speeches and tributes to the most prolific fighter in Atlantic City history.

Gatti, based first in Montreal and then in Jersey City, became the only sure thing in a town known for gambling. Twice a year, he’d fill up Boardwalk Hall against any opponent, and his loyal fan base substantially spiked the drop in nearby casinos. Gatti was responsible for nine consecutive sellouts here, including the second and third bout of his famed trilogy against Micky Ward, and a matchup with Floyd Mayweather that established a non-heavyweight record for gross sales receipts in Atlantic City.

Gatti’s appearance was the brainchild of Bally’s then-President Ken Condon.

“We should have a special day for Arturo,” Condon said while Gatti was still alive. “I’d be the first to put that together.”

The tribute is appropriate. While earning about $20 million for himself, Gatti performed some other memorable deeds. He stayed with one promoter, Main Events, for his entire 16-year career. That’s now unheard of. He waged several Fights of the Year in boxing and created high paydays for Ward, Ivan Robinson, Mayweather, the gaming industry and HBO.

Gatti died under mysterious circumstances July 11 in Brazil (authorities first believed he was murdered by his wife, then changed the determination to suicide, which the boxing community does not believe).

He is sorely missed, not only for the exciting boxing, but for his effervescent, approachable personality. Gatti could laugh at himself, display respect for his opponent and make good copy for the media. He reminded those around him why they loved boxing.

Casino Connection salutes the athlete who symbolized the boxing-gaming marriage and carried a presence we may never see again.

By NBC 40 WMGM   Tue, Sep 22, 2009

By NBC 40 WMGM   Mon, Sep 21, 2009

Here is a link to the written article "Colony's Atlantic City Headache" on casinoconnectionac.com.

 

By NBC 40 WMGM   Sat, Sep 12, 2009

Don Marrandino named president of Harrah's Eastern Division Tides Story